Retail Sales Representative
Locations: Nsukka – Enugu and Abakaliki – Ebonyi
Job Description
- A Sales Representative is responsible for promoting and selling a company’s products or services to existing and prospective customers.
- They build and maintain strong customer relationships, identify sales opportunities, achieve sales targets, and represent the company professionally while ensuring customer satisfaction.
Key Responsibilities
- Promote and sell the company’s products and services to customers.
- Build and maintain strong relationships with existing customers.
- Meet or exceed assigned sales targets and performance indicators.
- Follow up on customer inquiries, complaints, and after-sales support.
- Manage inventory levels and coordinate stock replenishment when necessary.
- Collect customer feedback and provide insights to management.
- Ensure compliance with company policies and ethical sales practices.
Educational Qualifications
- Minimum of a Bachelor’s Degree, Higher National Diploma (HND), OND, NCE qualification
- Additional certifications in Sales, Marketing, Customer Service, or Business Development are an added advantage.
Experience Requirements:
- 1–3 years of experience in sales, marketing, customer service, or business development (entry to mid-level roles).
- Proven track record of meeting or exceeding sales targets.
- Experience in retail, FMCG, telecommunications, or related industries is an advantage.
- Experience in customer relationship management.
Required Skills:
- Excellent communication and interpersonal skills
- Customer service orientation.
- Relationship management skills.
- Sales and marketing knowledge.
- Ability to identify customer needs and recommend suitable solutions.
- Problem-solving and conflict resolution skills.
- Ability to work independently and as part of a team.
- Target-driven with a results-oriented mindset.
- Basic computer proficiency (Microsoft Office, CRM software, email).
- Strong presentation and product demonstration skills.
- Adaptability and resilience in a fast-paced environment.
Method of Application
Interested and qualified candidates should send their updated Curriculum Vitae (CV)/Résumé, and Copies of relevant academic and professional certificates (if required) to: hr@finebrothers.com.ng with the Job Title and preferred Location as the subject of the mail.