Job Roles at Eta-Zuma Group W/A Limited – Apply Now

Job Summary

• The Performance Officer will be responsible for driving organizational performance by developing, implementing, and monitoring performance metrics, benchmarks, and improvement initiatives.
• This role will work closely with various departments to analyze data, identify areas for improvement, and implement strategies to enhance overall performance.

Key Responsibilities

• Develop and maintain performance metrics and benchmarks to measure organizational performance.
• Collect, analyze, and report on performance data to identify trends, strengths, and weaknesses.
• Collaborate with departments to set performance targets and develop improvement plans.
• Monitor and evaluate the effectiveness of performance improvement initiatives.
• Identify areas for process improvements and implement changes to enhance efficiency and productivity.
• Provide regular performance reports to senior management and other stakeholders.
• Develop and maintain dashboards and other visualization tools to track performance metrics.
• Conduct root cause analysis of performance gaps and develop recommendations for improvement.
• Collaborate with teams to design and implement performance improvement projects.
• Stay up-to-date with industry best practices and benchmarking standards.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• 2 – 3 years of experience in performance management, HR, or a related field.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Ability to work collaboratively with various departments and levels of the organization.
• Strong knowledge of performance management frameworks and tools.
• Proficiency in data analysis and visualization tools (e.g., Excel, Tableau, Power BI).

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