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Information Management Officer

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience
  • Location Benue
  • City Makurdi
  • Job Field ICT / Computer&nbsp

Location: Guma, Makurdi

The Information Management Officer (IMO) is responsible for supporting the systematic collection, management, analysis, visualization, and dissemination of programme data and information to facilitate evidence-based decision-making, quality reporting, accountability, and programme learning.

The role ensures that accurate, timely, and well-structured information is available to programme teams, management, donors, and other stakeholders. Working closely with programme, MEAL, and technical teams, the IMO supports data organization, reporting, dashboards, mapping, and the production of information products that communicate programme progress, results, and impact in an accessible and meaningful way.

The position also contributes to internal and external communications by transforming programme data and results into clear narratives, visuals, and knowledge products that enhance programme visibility and coordination while ensuring adherence to humanitarian principles, data protection, and confidentiality standards.

Required Qualifications & Experience

Education

  • Bachelor’s degree in Information Management, Statistics, Computer Science, Data Science, Social Sciences, Development Studies, or a related field.

Experience

  • Minimum of 2–4 years’ professional experience in information management, data management, MEAL, or humanitarian programme support.
  • Experience managing and analyzing programme data in humanitarian or development contexts.
  • Proficiency in data management and visualization tools (MS Excel, Power BI, Kobo, ODK, DHIS2, or similar).
  •  Experience supporting reporting and donor information requirements is an added advantage.

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Method of Application

Location: Guma, Makurdi

Job Purpose.

To monitor, identify, and report protection risks and concerns affecting vulnerable populations, ensuring timely response and referral.

Key Responsibilities

  • Undertake routine field visits to communities, camps, and host locations to assess protection risks, vulnerabilities, and population needs. Engage directly with community members, leaders, and local structures to gather information, build trust, and ensure continuous presence and visibility of protection services.
  • Systematically identify persons with specific protection needs, including women, children, persons with disabilities, elderly individuals, and other at-risk groups. Apply established vulnerability criteria and ensure inclusive approaches that capture hidden or less visible cases.
  • Record and analyse protection incidents such as violence, abuse, exploitation, and denial of access to services using standardized tools and methodologies. Track patterns and emerging trends to inform early warning, programme planning, and advocacy efforts.
  • Ensure safe, confidential, and timely referrals of identified cases to appropriate service providers, including health, psychosocial support, legal aid, and child protection services. Follow established referral pathways and protocols, and provide basic information to affected individuals to support informed decision-making.
  • Plan and deliver community sensitization and awareness-raising activities on key protection issues, including rights, available services, prevention of gender-based violence, child protection, and safe access to assistance. Promote community participation and feedback mechanisms.
  • Prepare and submit regular reports, including field monitoring updates, incident reports, and situation analyses, ensuring accuracy, completeness, and adherence to reporting standards. Contribute to consolidated programme reports and data systems.
  • Handle all personal and sensitive data with strict confidentiality and in accordance with data protection and ethical standards. Ensure that information sharing follows the principles of informed consent, “Do No Harm,” and respect for the dignity and safety of affected individuals.

Qualifications and Experience

  • SSCE, ND, HND or degree in Social Science, Law, International Development, or related field.
  • Minimum 1-2 years’ experience in humanitarian protection programming.
  • Demonstrated experience supervising field teams.
  • Experience working with IDPs and conflict-affected communities.

Key Competencies

  • Results-oriented with strong planning and organizational ability.
  • Strong interpersonal and facilitation skills; sensitive to conflict dynamics and safeguarding.
  • Analytical mindset with ability to translate market findings into training and opportunities.
  • Adaptability, resilience, and ability to work in complex field environments.
  • Collaborative team player with ability to work across sectors and partners.

Other Skills

  • Proven team player
  • Able to work effectively with minimum supervision and in a diverse team environment
  • Excellent planning and prioritization skills
  • Ability to think tactically
  • Good motivator of others
  • Willing to work additional hours at crucial times

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