Jobs at Domeo Resources International (DRI) – Apply Now

Main Functions

• The Cost Control Supervisor will oversee cost monitoring, inventory management, and expense control processes across operational departments.
• The role involves analyzing operational costs, minimizing wastage, improving profitability, and ensuring effective inventory accountability within hospitality operations.
• The ideal candidate should possess strong analytical skills and experience in hospitality cost control systems.

Role Responsibilities
Cost Monitoring and Analysis:

• Monitor food, beverage, and operational costs across departments.
• Analyze cost trends and prepare cost control reports.
• Identify wastage, leakages, and inefficiencies affecting profitability.
• Recommend corrective measures to improve operational efficiency.

Inventory and Stock Control:

• Supervise inventory management and stock reconciliation processes.
• Conduct routine stock audits and inventory verification.
• Monitor stock movement and ensure proper documentation.
• Ensure adequate stock levels while minimizing overstocking and wastage.

Financial and Operational Compliance:

• Ensure compliance with company cost control procedures and SOPs.
• Review invoices, requisitions, and supplier transactions.
• Support implementation of internal control systems.
• Collaborate with finance and operations teams to improve accountability.

Reporting and Team Supervision:

• Prepare periodic cost analysis and inventory reports.
• Supervise and support cost control assistants and store personnel.
• Train operational staff on inventory and cost control procedures.

Qualifications and Requirements
Education and Certifications:

• Bachelor’s Degree or HND in Accounting, Finance, Business Administration, or related disciplines
• Professional accounting or inventory management certifications will be an added advantage.

Experience:

• 4 – 6 years’ experience in cost control or inventory management.
• Must have strong experience in hospitality, restaurant, lounge, or resort operations.
• Good understanding of food and beverage cost management.

Skills
Analytical and Technical Skills:

• Strong analytical and reporting skills.
• Proficiency in Microsoft Excel and inventory management systems.
• Good understanding of accounting and inventory procedures.

Leadership and Organizational Skills:

• Strong leadership and supervisory abilities.
• Excellent attention to detail and organizational skills.
• Ability to work under pressure and meet deadlines.

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Main Function

• The Night Manager is responsible for overseeing all hotel operations during the night shift, ensuring smooth service delivery, guest satisfaction, safety, and compliance with operational standards.
• The role acts as the senior representative of management during overnight hours, handling guest concerns, supervising staff, and ensuring accurate end-of-day processes.
• The ideal candidate must be responsible, detail-oriented, and capable of managing operations independently during night hours.

Role Responsibilities
Night Operations Management:

• Oversee all hotel operations during the night shift.
• Ensure smooth functioning of front office, housekeeping, security, and maintenance activities.
• Act as the primary point of contact for all operational matters during the night.
• Ensure all departments operate efficiently and in line with company standards.

Guest Service and Satisfaction:

• Handle guest inquiries, complaints, and special requests promptly.
• Ensure all guests receive professional and courteous service.
• Monitor guest satisfaction and resolve issues effectively.
• Manage late arrivals, early departures, and VIP guest requirements.

Financial and Night Audit Oversight:

• Supervise night audit processes and ensure accurate financial reconciliation.
• Review daily revenue reports, transactions, and system postings.
• Ensure all billing, payments, and documentation are accurate.
• Report discrepancies or irregularities to management.

Team Supervision:

• Supervise night shift staff including front desk, security, housekeeping, and maintenance personnel.
• Ensure staff are present, productive, and adhering to policies.
• Provide guidance and support to staff during night operations.

Safety, Security, and Compliance:

• Ensure the safety and security of guests, staff, and hotel property.
• Monitor security operations and respond to incidents or emergencies.
• Conduct night inspections of the property to identify risks or irregularities.
• Ensure compliance with safety procedures and hotel policies.

Reporting and Documentation:

• Prepare and submit night shift reports detailing operations, incidents, and key activities.
• Maintain accurate logs of guest interactions, complaints, and resolutions.
• Document any operational issues for follow-up by day management.

Coordination and Communication:

• Ensure smooth handover between day and night shifts.
• Communicate important updates to relevant departments.
• Coordinate emergency responses and operational decisions when required.

Experience / Qualifications

• Bachelor’s Degree or HND in Hospitality Management or related field
• 5–8 years experience in hotel operations, with at least 2–3 years in a supervisory role
• Experience in front office or night audit operations is highly desirable
• Knowledge of hotel PMS and financial reconciliation processes
• Professional hospitality certifications are an added advantage.

Competencies / Skills:

• Strong leadership and decision-making skills
• Excellent customer service and problem-solving abilities
• Good knowledge of hotel operations and front office systems
• Financial awareness and reporting skills
• Ability to work independently and handle pressure
• Effective communication and coordination skills
• Behavioural Qualities / Other Competences
• High level of integrity and professionalism
• Calm, composed, and reliable
• Strong attention to detail
• Responsible and accountable
• Proactive and solution-driven
• Ability to manage emergencies effectively.

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