Jobs at Westfield Consulting – Apply Now

Job Summary

• The Business Development Officer is responsible for identifying new business opportunities, building and maintaining strong client relationships, and driving the company’s growth objectives.
• The role involves developing strategies to increase revenue, expanding the customer base, and promoting the company’s products and services.

Responsibilities

• Identify and pursue new business opportunities to drive growth.
• Build and maintain strong client relationships.
• Develop and implement sales and marketing strategies.
• Prepare proposals, presentations, and reports.
• Negotiate and close business deals.
• Conduct market research and monitor industry trends.
• Collaborate with internal teams to ensure client satisfaction.
• Represent the company at meetings and networking events.

Requirements

• Bachelor’s Degree in Business Administration, Marketing, or related field.
• Minimum of 2 years’ experience in business development or a similar role.
• Strong communication, negotiation, and interpersonal skills.
• Ability to meet targets and drive results.
• Proficiency in Microsoft Office tools.
• Good organizational and time management skills.

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Job Summary

• The Debt Recovery Officer is responsible for managing and recovering overdue loans while maintaining a professional relationship with clients.
• The role involves monitoring loan performance, engaging clients with overdue obligations, negotiating repayment plans, and ensuring recovery efforts are carried out in line with company policies.

Job Description

• Monitor the loan portfolio daily to identify non-performing and overdue accounts.
• Liaise with collections officers to review account statuses and recovery strategies.
• Contact defaulting clients via calls, messages, and other approved communication channels to follow up on repayments.
• Send formal demand notices and reminders to clients with overdue obligations.
• Engage clients in constructive discussions to understand reasons for default and explore repayment solutions.
• Negotiate repayment plans and ensure agreed terms are documented and followed.
• Conduct field visits to clients where necessary, in line with company policy.
• Maintain accurate records of all recovery activities and client interactions.
• Escalate difficult or high-risk accounts to management for further action.
• Liaise with relevant stakeholders to track down clients who may have changed location using lawful and professional means.
• Ensure all recovery activities are conducted ethically, professionally, and in compliance with regulatory and organizational standards

Job Requirements

• Bachelor’s degree in finance, Accounting, Business Administration, or a related field.
• Proven experience in loan recovery, debt collection, or credit management (minimum 1– 3 years preferred).
• Strong negotiation and communication skills.
• Good understanding of debt recovery procedures.
• Ability to remain calm and professional when dealing with difficult clients.
• Knowledge of relevant financial regulations and ethical collection practices.
• Strong analytical and problem-solving skills.
• Ability to maintain accurate records and prepare reports.
• High level of integrity and professionalism.
• Willingness to undertake field visits when required.

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