Event Planning Manager
About The Role
- The Event Planning Manager is responsible for managing and executing all confirmed events, ensuring a seamless experience from planning through completion. This role acts as the main liaison between clients and hotel operations, focusing on detail, coordination, and exceptional service delivery.
Key Responsibilities
- Serve as the primary point of contact for clients after event confirmation
- Plan, coordinate, and oversee all aspects of events including meetings, conferences, weddings, and social functions
- Conduct detailed event planning meetings to understand client needs and expectations
- Prepare and manage Banquet Event Orders (BEOs) and event timelines
- Coordinate with internal departments (banquets, kitchen, AV, housekeeping, front office) for smooth execution
- Ensure all event setups meet brand standards and client specifications
- Monitor event execution on-site and resolve issues in real time
- Manage event budgets, billing accuracy, and post-event reconciliation
- Build strong client relationships to encourage repeat business
- Gather feedback and ensure high levels of guest satisfaction
Qualifications
- Bachelor’s degree in hospitality management, Event Management, or related field
- 3–6 years of experience in event planning or hotel operations (preferably in an upscale/luxury hotel)
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities
- High attention to detail and problem-solving skills
- Ability to work under pressure and handle multiple events simultaneously
- Familiarity with hotel event management systems (e.g., Opera)
Method of Application
Interested and qualified? Go to Hyatt on careers.hyatt.com to apply
