Career Opportunities at JEROID Ltd – Apply Now

Job Overview:

As Jeroid\’s in-house Counsel, you are expected to provide legal advice, support, and guidance to the company, ensuring compliance with applicable laws and regulations while mitigating legal risks.

Key Responsibilities and Duties:

• Provide legal expertise and guidance on a wide range of legal matters to ensure the company\’s operations are in accordance with legal rules and guidelines, recommending appropriate courses of action
• Draft, review, and negotiate a wide range of legal documents, including contracts, letters, and other official correspondence, ensuring clarity and accuracy in legal language, ensuring terms align with the company\’s interests and legal requirements.
• Monitor and ensure compliance with relevant laws, regulations, and industry standards without overtly revealing the compliance function.
• Ensure that the company adheres to all relevant legal rules and guidelines.
• This includes identifying potential legal risks and developing strategies to mitigate them.
• Manage legal disputes and conflicts, including providing legal opinions, participating in negotiations, and liaising with external legal counsel when necessary.
• Identify legal risks in business operations and propose risk mitigation strategies.
• Contribute to the development and implementation of company policies and procedures with legal implications.
• Conduct legal due diligence for transactions, partnerships, and acquisitions.
• Protect the company\’s intellectual property rights and manage trademark/copyright matters.
• Support data privacy efforts, ensuring compliance with data protection regulations.
• Uphold the highest level of confidentiality and ethical standards in all legal matters.

Key Qualifications:

• Bachelor\’s degree in Law; additional relevant certifications are advantageous.
• Licensed to practice law in the relevant jurisdiction.
• 2-4yrs of Proven experience as legal counsel or in a similar legal role.
• Strong analytical and problem-solving skills.
• Excellent communication and negotiation abilities.

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Key Responsibilities:

• Respond to Customer Inquiries: Address customer questions and concerns through various channels such as phone, email, and live chat in a timely and professional manner.
• Issue Resolution: Diagnose and resolve customer issues efficiently and effectively, escalating complex problems to senior support or relevant departments as necessary.
• Product Knowledge: Maintain a comprehensive understanding of our products and services to provide accurate and relevant information to customers.
• Customer Feedback: Gather and document customer feedback to help improve our products, services, and customer experience.
• Documentation: Maintain detailed records of customer interactions, issues, and resolutions in the customer support database.
• Follow-up: Conduct follow-up communications with customers to ensure their issues are fully resolved and they are satisfied with the service provided.
• Collaboration: Work closely with other departments, including sales, marketing, and technical support, to ensure a seamless customer experience.

Qualifications:

• HND/B.Sc degree in any field
• 1-3yrs of experience in customer support or a similar role.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and attention to detail.
• Proficiency with customer support software and tools.
• Proficiency in the use of Microsoft Office Suite

Benefits:

• Competitive salary
• HMO
• Opportunities for career advancement
• Friendly and collaborative work environment

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