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Responsibilties

• Provide support to all business units including administrative, financial and human resource departments.
• Ensure that operational activities are executed within allotted budget and timelines.
• Perform budget allocation and expense management for all business operational activities.
• Conduct regular operational reviews and audits for preventive maintenance.
• Set operational goals to meet or exceed performance expectations.
• Provide guidance to staff in resolving operational issues and problems.
• Ensure resource assignment, work allocation, training development and performance assessments are completed in timely manner.
• Provide excellent customer service in order to build and maintain strong relationship with customers.
• Conduct regular meetings with staffs to discuss about operational updates, ideas and issues.
• Ensure customer complaints are handled and resolved accurately and quickly.
• Develop and implement plans to improve operational effectiveness and efficiency.

Qualifications

• Interested candidates should possess an OND / HND / Bachelor` s Degree with 2 – 5 years experience.

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