Jobs at Virginrose Resorts – Apply Now

Our hotel , VIRGINROSE RESORTS is looking for a professional Receptionist with a minimum of Two years experience to join our already thriving team and who will be responsible for;

RESPONSIBILITIES

• Greeting and welcoming guests upon arrival.
• Performing all check-in and check-out tasks.
• Answering inquiries from guests about hotel services, facilities, and hours of operation.
• Managing online and phone reservations.
• Informing customers about payment methods and verifying their credit card data.
• Registering guests collecting necessary information (like contact details and exact date of their stay).
• Ensuring all guest information is accurate and up to date.
• Providing information about the hotel, available rooms, rates and amenities.
• Responding to clients complaints in a timely and professional manner.
• Liaising with our housekeeping staff to ensure all rooms are clean and tidy to accommodate guests needs.
• Upselling additional facilities and services, when appropriate.
• Maintaining updated records of bookings and payments.
• Maintaining a clean and organized front desk area.

REQUIREMENTS

• Candidates should possess a degree in hotel management or other relevant field.
• Work experience as a Hotel Front Desk Agent, Receptionist.
• Experience with hotel reservations software, like Biodux is a plus.
• Customer service attitude.
• Excellent communication and organizational skills.

go to method of application »

Our hotel , VIRGINROSE RESORTS is looking for a waiter with a minimum of one year experience. The waiter will be responsible for:

• Welcomin and interacting with guests in a professional manner.
• Accurate taking of guest orders.
• Staying attentive to the needs of guests in the dining area.
• Making menu recommendations, answering questions and sharing additional information with restaurant patron.
• Ensuring the food order is made correctly by kitchen staff and looks presentable for guests.
• Delivering food from the kitchen to the guests.
• Performing shift duties like rolling silverware, per-bussing tables, wiping tables and removing debris and more.

REQUIREMENTS

• Candidates should possess a minimum of SSCE qualification with a minimum of one year relevant experience as a waiter as stated above.
• Applicants must be good mannered, with well spoken English.
• Ability to provide excellent service to ensure satisfaction.
• Following health code standards concerning the handling of food.

go to method of application »