Jobs at Mama Casa Restaurant – Apply Now

Job Summary

• We are seeking a detail-oriented and proactive Quality Control Manager to oversee and ensure the highest standards of food quality, hygiene, and service delivery across our operations.
• The ideal candidate will be responsible for monitoring processes, conducting inspections, and driving continuous improvement to enhance customer satisfaction and compliance with industry standards.

Key Responsibilities

• Monitor food preparation, handling, and service to ensure consistent quality and adherence to hygiene and safety standards.
• Conduct routine inspections of kitchens, production areas, storage rooms, service areas, and event setups for cleanliness, organization, and compliance.
• Inspect raw materials, ingredients, packaging, and finished products to ensure they meet company standards before use or distribution.
• Check presentation standards for dine-in, takeaway, and event settings, including plating, packaging, serving, and décor arrangements.
• Identify deviations from quality or hygiene standards and coordinate with relevant teams to implement corrective actions.
• Document inspection findings, maintain quality control logs, and track recurring issues and improvements.
• Train and sensitize outlet and event staff on food safety, hygiene, and quality control procedures.
• Support internal and external audits by ensuring outlets and production teams are inspection-ready at all times.
• Follow up on customer complaints related to product or service quality and verify that corrective measures are implemented.
• Collaborate with kitchen, production, service, and logistics teams to drive continuous improvement in quality and customer satisfaction.

Requirements & Qualifications

• Bachelor’s Degree in Food Science, Hospitality Management, or a related field.
• 2 – 3 years’ experience in a quality control or food safety role.
• Proven experience in quality control, preferably in the food service or hospitality industry.
• Strong knowledge of food safety and hygiene standards (HACCP, ISO, etc.).
• Excellent attention to detail and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Key Competencies:

• Quality Assurance & Compliance
• Inspection & Audit Management
• Process Improvement
• Team Training & Development
• Documentation & Reporting.

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Overview

• We are a fast-growing Quick Service Restaurant (QSR) brand seeking a proactive and detail-oriented Procurement Manager to oversee sourcing and purchasing activities across all business units.
• In this role, you will handle the procurement of goods and services, ensure timely delivery, quality, and cost-effectiveness, and maintain strong vendor relationships. You will also be responsible for preparing procurement reports and proposals to support decision-making and cost optimization.

Key Responsibilities

• Handle the sourcing and purchasing of goods and services across all business units.
• Ensure timely delivery, quality, and cost-effectiveness of procured items.
• Source and evaluate suppliers across key categories, including food, packaging, and operational items.
• Conduct regular market surveys to compare prices and ensure competitive sourcing.
• Negotiate pricing, payment terms, and delivery schedules to achieve value for money.
• Raise and process purchase orders with proper documentation and approvals.
• Collaborate with supply chain teams and warehouse officers to confirm product needs and verify delivered items against purchase records.
• Monitor delivery timelines and follow up with vendors to prevent shortages or delays.
• Maintain accurate records of purchases, vendors, and pricing history.
• Prepare and present procurement reports, analysis, and proposals to support strategic decisions and cost-saving initiatives.
• Ensure all procurement activities stay within budget and comply with internal controls and company policies.

Requirements

• Minimum of OND or HND in Purchasing & Supply, Business Administration, or a related field.
• Minimum of 2 years’ experience in procurement or purchasing, preferably in food service, event management, hospitality, or retail.
• Strong negotiation and vendor management skills.
• Good understanding of supply chain and inventory processes.
• Strong reporting, analytical, and proposal writing skills.
• High level of integrity, organization, and attention to detail.
• Professional certification (e.g., CIPS) is an added advantage.

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