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Mall Supervisor

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience
  • Location Lagos
  • Job Field Administration / Facilities&nbsp

Description

  • Operations & Maintenance: Monitor common areas to ensure cleanliness, routine maintenance, and proper functioning of facilities like lighting, elevators, and HVAC systems.
  • Tenant Relations: Support retail tenants, resolve operational or lease-related issues, and ensure shops comply with mall safety guidelines.
  • Staff Management: Supervise security personnel, janitorial crews, and guest service teams. This includes scheduling shifts and providing performance feedback.
  • Safety & Security: Enforce health and sanitation codes and respond to emergency situations, acting as the manager-on-duty.
  • Customer Service: Address shopper inquiries, mediate complaints, and help facilitate a positive overall mall experience.
  • Marketing Support: Assist with the execution of promotional events, marketing campaigns, and seasonal mall activities.

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Method of Application

Job Summary

  • The Editor is responsible for reviewing, editing, and preparing manuscripts, articles, educational materials, books, magazines, and other publications for print and digital distribution.
  • The role ensures accuracy, consistency, clarity, grammatical correctness, and adherence to the publishing firm’s editorial standards while working closely with writers, authors, designers, and production teams.
  • Editorial responsibilities commonly include manuscript review, copy editing, proofreading, fact-checking, and coordinating publication schedules.

Key Responsibilities
Editorial Duties:

  • Review manuscripts, articles, reports, and other written materials.
  • Edit content for grammar, spelling, punctuation, clarity, style, and consistency.
  • Ensure compliance with the company’s editorial guidelines and publishing standards.
  • Fact-check information, references, statistics, and citations.
  • Proofread final drafts before publication.

Content Development:

  • Collaborate with authors and writers to improve content quality.
  • Provide constructive feedback on structure, tone, readability, and audience suitability.
  • Assist in developing publication concepts and content strategies.

Publication Management:

  • Coordinate manuscript submissions and review processes.
  • Monitor editorial deadlines and production schedules.
  • Liaise with designers, typesetters, printers, and production teams to ensure timely publication.
  • Review page layouts and approve final copy before printing.

Quality Assurance:

  • Maintain high editorial standards across all publications.
  • Ensure consistency in formatting, language usage, and branding.
  • Identify and resolve content inconsistencies and errors.

Administrative Responsibilities:

  • Maintain editorial records and document versions.
  • Prepare editorial reports and progress updates.
  • Participate in editorial meetings and planning sessions.

Required Qualifications
Education:

  • Bachelor’s Degree in: English Language, Mass Communication, Linguistics, Literature, Journalism, Publishing Studies, Communication Arts Related discipline

Experience:

  • 2–5 years experience in editing, publishing, journalism, content development, or related roles.
  • Experience working with books, educational materials, magazines, newspapers, or digital publications is an advantage.

Required Skills
Technical Skills:

  • Excellent written and spoken English.
  • Strong copy-editing and proofreading skills.
  • Knowledge of publishing processes and editorial workflows.
  • Familiarity with Microsoft Office Suite.
  • Basic knowledge of Adobe InDesign or other publishing software is an advantage.
  • Research and fact-checking skills.

Soft Skills:

  • Exceptional attention to detail.
  • Strong organizational skills.
  • Time management and ability to meet deadlines.
  • Communication and interpersonal skills.
  • Critical thinking and problem-solving abilities.
  • Ability to work independently and within a team.

Working Conditions:

  • Standard office environment.
  • Monday–Friday work schedule.
  • Occasional overtime during publication deadlines.

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