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Experiential Account Manager (Creative Experiential Agency)

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 4 years
  • Location Lagos
  • Job Field Sales and Business Development&nbsp

Key Responsibilities:

  • Lead client engagement activities, serving as the primary strategic liaison and ensuring consistent delivery across experiential projects. 
  • Interpret and refine client briefs, transforming them into innovative, insight-driven experiential concepts. 
  • Provide leadership to cross-functional teams, including project execution, operations, design, and digital teams. 
  • Oversee end-to-end execution of experiential campaigns, brand activations, and events, ensuring quality and adherence to client expectations. 
  • Manage project timelines, workflows, and approval cycles, ensuring deliverables are met efficiently and to standard. 
  • Supervise budget development and execution, ensuring all activations remain within financial targets. 
  • Offer on-ground leadership, supervising event teams, promoters, and hostesses to maintain operational excellence. 
  • Ensure strict compliance with brand guidelines, client standards, and experiential best practices. 
  • Monitor and evaluate project performance, guiding the team in preparing comprehensive post-event reports and insights. 
  • Strengthen and grow client relationships, driving retention, upsell opportunities, and long-term partnership value. 
  • Implement internal processes and best practices that enhance efficiency, creativity, and client satisfaction. 
  • Support the social media team in showcasing the company’s brand and client activations.
  • Collaborate with digital teams to amplify experiential campaigns through engaging and timely content.

Key Requirements:

Qualifications

  • Bachelor’s Degree in Marketing, Mass Communication, Business Administration, Public Relations, or a related discipline. 
  • Minimum of 4 years’ experience in client service, account management, experiential marketing, or event management. 
  • Previous experience managing corporate clients and multiple concurrent projects is highly desirable. 
  • Experience within an experiential marketing agency is strongly preferred

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Method of Application


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