Jobs at Domeo Resources International (DRI) – Apply Now

Main Functions

• The General Manager is responsible for overseeing the overall operations and strategic direction of the organisation’s business units
• The role involves driving business growth, ensuring operational efficiency, maximising profitability, and maintaining high standards across all departments.
• The General Manager will provide leadership, coordinate cross-functional activities, and ensure alignment with organisational goals while fostering a culture of excellence, accountability, and continuous improvement.

Role Responsibilities
Strategic Planning and Execution:

• Develop and implement business strategies to achieve organisational goals and objectives.
• Translate strategic plans into actionable operational initiatives. Monitor market trends and identify opportunities for business growth and expansion.
• Drive innovation and continuous improvement across all business units.

Operations Management:

• Oversee daily operations across all departments to ensure efficiency and productivity.
• Ensure all business units operate in line with company policies and standards.
• Identify operational challenges and implement effective solutions.
• Coordinate activities across departments to ensure seamless operations.

Financial Management and Profitability:

• Develop and manage budgets, ensuring cost control and financial discipline.
• Monitor financial performance, including revenue, expenses, and profitability.
• Implement strategies to increase revenue and reduce operational costs.
• Prepare and present financial and operational reports to senior stakeholders.

Leadership and Team Management:

• Provide strong leadership to department heads and staff across all units.
• Set performance targets and monitor employee productivity and effectiveness.
• Foster a high-performance culture through coaching, mentoring, and development.
• Promote teamwork, accountability, and effective communication across the organisation.

Business Development and Growth:

• Identify and pursue new business opportunities to expand market presence.
• Build and maintain relationships with key stakeholders, partners, and clients.
• Drive sales and marketing initiatives to enhance brand visibility and revenue.
• Evaluate and implement new business models or service offerings.

Quality Control and Service Excellence:

• Ensure consistent delivery of high-quality products and services.
• Establish and enforce quality standards across all business operations.
• Monitor customer satisfaction and implement improvements where necessary.
• Address customer complaints and ensure timely resolution.

Compliance, Risk, and Governance:

• Ensure compliance with all regulatory, legal, and company requirements.
• Identify business risks and implement mitigation strategies.
• Maintain high ethical standards and corporate governance practices.
• Ensure adherence to health, safety, and environmental regulations.

Resource Management:

• Ensure optimal utilisation of human, financial, and material resources.
• Oversee procurement and inventory management processes.
• Ensure efficient allocation of resources across departments.
• Drive cost-efficiency initiatives without compromising quality.

Reporting and Performance Monitoring:

• Prepare and present regular operational and performance reports.
• Track key performance indicators (KPIs) across all business units.
• Analyse performance data to inform decision-making.
• Provide recommendations for continuous improvement.

Experience/Qualifications

• Bachelor’s Degree or HND in Business Administration, Management, Economics, or related fields
• 5–7 years of relevant work experience, with at least 3–5 years in a senior management role
• Experience in multi-sector operations (e.g., retail, oil & gas, hospitality, or manufacturing) is an added advantage
• Strong understanding of business operations, financial management, and strategic planning
• Professional certifications (e.g., MBA, PMP, or relevant management certification) are an added advantage.

Competencies/Skills:

• Strong leadership and managerial skills
• Excellent strategic thinking and decision-making ability
• Strong financial and business acumen
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to manage multiple business units effectively
• Proficiency in Microsoft Office and business management tools.

Behavioural Qualities/Other Competences:

• Results-driven and performance-oriented mindset
• High level of integrity and professionalism
• Strong leadership presence and confidence
• Ability to work under pressure and meet deadlines
• Proactive and innovative thinker
• Excellent organisational and coordination skills
• Strong negotiation and conflict resolution abilities.

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