Quality Control Officer
Main Function
- The Quality Control Officer is responsible for ensuring that all products, services, and operational processes meet the required quality standards and regulatory requirements.
- The role focuses on monitoring, inspecting, and improving quality control systems to ensure consistency, efficiency, and customer satisfaction.
- The ideal candidate must be detail-oriented, proactive, and committed to maintaining high-quality standards across all business units.
Role Responsibilities
Quality Inspection and Monitoring:
- Conduct regular inspections of products, materials, and processes to ensure compliance with quality standards.
- Monitor production or service processes to identify deviations from quality specifications.
- Ensure all outputs meet predefined quality benchmarks before release.
Testing and Evaluation:
- Perform quality tests and assessments on products and services.
- Analyse results to determine compliance with company and regulatory standards.
- Document test findings and recommend corrective actions where necessary.
Compliance and Standards Enforcement:
- Ensure adherence to company quality policies, SOPs, and regulatory requirements.
- Identify areas of non-compliance and recommend corrective measures.
- Support internal and external quality audits.
Documentation and Reporting:
- Maintain accurate records of inspections, tests, and quality control activities.
- Prepare daily, weekly, and monthly quality reports.
- Document defects, deviations, and corrective actions taken.
Process Improvement:
- Identify opportunities for improving quality control systems and processes.
- Recommend and implement best practices to enhance efficiency and product/service quality.
- Work with management to develop quality assurance strategies.
Defect and Issue Management:
- Identify defects, errors, or inconsistencies in products or services.
- Investigate root causes of quality issues.
- Ensure timely resolution and prevent recurrence.
Collaboration and Coordination;
- Work closely with production, operations, procurement, and other departments.
- Provide quality-related guidance and support to teams.
- Ensure effective communication of quality standards and expectations.
Health, Safety, and Hygiene Compliance:
- Ensure compliance with health and safety standards in all operations.
- Promote a culture of quality, safety, and continuous improvement.
Experience/Qualification
- Bachelor’s degree or HND in Quality Management, Engineering, Business Administration, or related field
- 3–5 years of experience in quality control, quality assurance, or related roles
- Experience in manufacturing, hospitality, retail, or operations is an advantage
- Knowledge of quality management systems (QMS) and standards
- Professional certification in quality control/assurance is an added advantage
Competencies/Skills:
- Strong attention to detail and accuracy
- Knowledge of quality control standards and procedures
- Analytical and problem-solving skills
- Proficiency in Microsoft Excel and reporting tools
- Strong documentation and reporting skills
- Good communication and interpersonal skills.
Behavioural Qualities/Other Competences:
- High level of integrity and professionalism
- Detail-oriented and quality-focused mindset
- Strong sense of responsibility and accountability
- Ability to work under pressure
- Proactive and result-driven
- Critical thinking and decision-making skills.
Method of Application
Interested and qualified candidates should forward their CV and Cover Letter to: recruitment@domeoresources.org using “Quality Control Officer – Ozubulu” as the subject of the email.
