Operations Assistant
Our client is a hospitality technology company hiring an on-site Operations Assistant. You will run daily operations, keep teams aligned, and use AI to make workflows faster and leaner.
This role suits someone who has worked inside a tech company before and treats AI as a daily work tool, not a buzzword.
What you will do
- Run daily operational workflows and track progress across teams.
- Resolve operational issues, escalations, and service gaps before they reach customers.
- Spot process inefficiencies and ship practical fixes.
- Coordinate work across product, customer success, and field teams.
- Build operational reports and maintain clean records.
- Roll out new policies and standard operating procedures.
- Use AI tools to automate routine tasks, draft reports, summarize meetings, and speed up data work.
- Handle administrative duties as needed.
What we are looking for
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- 2 to 5 years of operations or administrative experience, with a minimum of 2 years inside a technology company (SaaS, fintech, hospitality tech, or similar).
- Hands-on use of AI tools to improve workflows. Be ready to share specific examples in your interview.
- Working knowledge of CRM systems (HubSpot, Salesforce, Zoho, or similar).
Strong problem-solving skills and a bias toward action. - Clear written and verbal communication.
- Strong organizational skills and comfort multitasking in a fast-paced setting.
- Proficiency in Microsoft Office and Google Workspace.
Benefits
- Monthly salary of ₦200,000.
- Career growth and professional development support.
- Five-day work week.
- Collaborative, low-bureaucracy team environment.
Method of Application
Interested and qualified candidates should apply using the Apply Now button below.
