Fleet Manager
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 3 – 5 years
- Location Lagos
- Job Field Logistics 
- We are seeking an experienced and highly skilled Fleet Manager to oversee the management of the company’s vehicles, dispatch bikes, and delivery operations across all outlets.
- The ideal candidate will ensure optimal vehicle performance, efficient dispatch operations, timely deliveries, and strict compliance with safety and operational standards.
Key Responsibilities
Fleet Management
- Manage the company’s fleet of vehicles and dispatch bikes
- Ensure all vehicles and bikes are properly maintained and in good working condition
- Monitor servicing schedules, repairs, and documentationTrack vehicle usage, fuel consumption, and operational efficiency
- Maintain accurate fleet records and reports
Dispatch & Delivery Management
- Supervise and manage dispatch riders across all outlets
- Ensure timely and accurate delivery of customer orders
- Monitor rider performance, attendance, and productivity
- Track delivery timelines and ensure service efficiency
- Ensure proper use and maintenance of delivery bikes
- Enforce safety, operational, and customer service standardsResolve delivery delays, complaints, and operational issues
Driver & Rider Supervision
- Manage drivers and dispatch riders effectively
- Enforce discipline, punctuality, and professionalism
- Handle misconduct, complaints, and performance issues
- Conduct routine performance monitoring and reporting
Operational Control & Reporting
- Monitor fuel usage and prevent wastage or misuse
- Maintain records of accidents, breakdowns, and incidents
- Provide regular reports to management on fleet and delivery performance
- Work closely with Operations to support business needs across outlets
Requirements
- Proven experience as a Fleet Manager, Logistics Supervisor, or similar role
- Minimum of 3–5 years relevant experience
- Strong knowledge of vehicle maintenance and fleet operations
- Experience managing dispatch riders and delivery operations is an advantage
- Strong leadership and supervisory skills
- Good understanding of logistics, routing, and delivery systems
- Ability to manage multiple teams across locations
- Strong problem-solving and organizational skills
- Ability to work in a fast-paced environment
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Method of Application
- We are seeking a smart, customer-focused Customer Service Representative (CSR) to join our team in Ikoyi.
- The ideal candidate will be responsible for attending to customers, processing orders accurately, and ensuring excellent service delivery at all times.
Key Responsibilities
- Attend to customers promptly and professionally
- Take and process customer orders accurately
- Handle customer inquiries and complaints effectively
- Ensure proper communication with kitchen and dispatch teams
- Maintain cleanliness and organization of workstation
- Promote a positive customer experience at all times
Requirements
- Minimum of B.Sc degree in any discipline
- Must reside around Ikoyi or its immediate environment
- Strong communication and interpersonal skills
- Customer service experience is an advantage
- Ability to work in a fast-paced environment
- Smart, energetic, and well-presented
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