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Relationship Officer

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 1 – 3 years
  • Location Lagos
  • Job Field Sales / Marketing / Retail / Business Development&nbsp

Job Summary

  • The Relationship Officer will be responsible for building and maintaining strong relationships with customers, promoting the organization’s financial products and services, and driving customer acquisition to support business growth and revenue targets.

Major Responsibilities

  •  Develop and maintain strong relationships with new and existing customers.
  • Promote the bank’s products and services to meet customer financial needs.
  • Identify and acquire new clients to grow the customer base.
  • Provide professional advice on financial products such as savings, loans, investments, and digital banking solutions.
  • Follow up on customer enquiries and resolve issues promptly.
  • Meet and exceed assigned sales and performance targets.
  • Ensure compliance with organizational policies and regulatory requirements.
  • Prepare and submit periodic performance and activity reports.

Requirements

  • Bachelor’s degree in Business Administration, Finance, Economics, Marketing, or a related field.
  • 1–3 years’ experience in banking, sales, or customer relationship management (an added advantage).
  • Strong communication and interpersonal skills.
  • Good marketing and negotiation skills.
  • Ability to meet targets and work under pressure.
  • Proficiency in Microsoft Office and other digital tools.
  • Professional appearance and attitude.

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Method of Application

Job Summary

  • The Direct Sales Executive will be responsible for promoting the organization’s financial products and services, acquiring new customers, and driving revenue growth.
  • The ideal candidate should be target-driven and capable of building strong client relationships to support business expansion.

Major Responsibilities

  • Promote the bank’s products and services to meet customer financial needs
  • Identify and acquire new clients to grow the customer base
  • Build and maintain strong relationships with new and existing customers
  • Provide professional advice on financial products such as savings, loans, investments, and digital banking solutions
  • Follow up on customer enquiries and resolve issues promptly
  • Meet and exceed assigned sales and performance targets
  • Ensure compliance with organizational policies and regulatory requirements
  • Prepare and submit periodic performance and activity reports

Requirements

  • Bachelor’s Degree in Business Administration, Finance, Economics, Marketing, or a related field
  • 1–3 years’ experience in banking, sales, or customer relationship management (an added advantage)
  • Strong communication and interpersonal skills
  • Good marketing and negotiation skills
  • Ability to meet targets and work under pressure
  • Proficiency in Microsoft Office and other digital tools
  • Professional appearance and attitude.

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