Sales Coordinator / Analyst
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 – 4 years
- Location Lagos
- Job Field Sales / Marketing / Retail / Business Development 
Job Summary
- The Sales Coordinator supports the automobile sales team by managing sales operations, ERP transactions, vehicle documentation, reporting, and performance analysis.
- The role ensures seamless coordination between field sales agents, inventory, logistics, and finance, allowing the sales team to focus on customer acquisition and revenue generation.
Key Responsibilities
Sales Operations & Coordination:
- Coordinate daily sales activities between field agents, showroom teams, and management.
- Track vehicle availability, stock movements, and allocations.
- Monitor order lifecycle from booking to delivery.
- Liaise with logistics, warehouse, and finance for smooth transaction processing.
- Follow up on pending deals, approvals, and customer requests.
ERP / System & Transaction Management:
- Maintain accurate updates of vehicle sales in the ERP system (e.g., D365 / SAP).
- Process vehicle bookings, invoices, delivery notes, and customer records.
- Track payments, outstanding balances, and credit approvals.
- Ensure data accuracy for chassis numbers, engine numbers, and vehicle details.
- Generate ERP-based operational and financial reports.
Vehicle Documentation & Compliance:
- Coordinate documentation for vehicle sales (invoice, delivery note, registration documents, etc.).
- Ensure proper recordkeeping of customer and vehicle files.
- Support compliance requirements (licensing, registration, insurance coordination).
- Maintain accurate documentation for audit and regulatory purposes.
Sales Reporting & Analysis:
- Prepare daily / weekly / monthly sales performance reports.
- Track KPIs such as revenue, units sold, margins, and target achievement.
- Analyze sales trends by model, brand, region, or sales agent.
- Monitor conversion rates and pipeline performance.
- Provide actionable insights to sales management.
Performance & Target Monitoring:
- Track sales targets vs. actual performance.
- Monitor individual and team KPIs.
- Assist with incentive calculations and commission tracking.
- Flag performance gaps or inconsistencies.
Customer & Internal Support:
- Assist with customer inquiries related to orders and deliveries.
- Support sales agents with pricing, stock checks, and documentation.
- Ensure timely communication between departments.
Key Performance Indicators (KPIs)
- Accuracy of ERP sales & vehicle records
- Timeliness of invoicing & booking entries
- Sales reporting turnaround time
- Vehicle documentation accuracy
- Stock visibility & coordination efficiency
- Order processing cycle time.
Qualifications & Requirements
- Minimum Qualification: HND / BSc in Business Administration, Marketing, Economics, Logistics, or related field
- Experience: 2–4 years in Sales Coordination / MIS / Sales Operations (automobile industry preferred)
- ERP proficiency (D365 / SAP / Auto-line, etc.)
- Strong Excel & reporting skills
- Understanding of vehicle sales processes.
Required Skills & Competencies:
- Strong numerical & analytical skills
- High attention to detail (critical for vehicle data accuracy)
- Strong coordination & communication abilities
- ERP / system literacy
- Time management & multitasking
- Problem-solving mindset.
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Method of Application
