Resort Manager
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience
- Location Lagos
- Job Field Food, Beverage and Hospitality 
Duties and Responsibilities
- Manage daily operations across front office, housekeeping, F&B, recreation, spa, security, and maintenance
- Set and enforce SOPs across all departments
- Handle escalated guest complaints and ensure prompt resolution
- Monitor guest satisfaction scores and drive continuous improvement
- Manage resort budgets, revenue targets, and cost control
- Track occupancy rates, ADR, and RevPAR performance
- Recruit, train, and develop department heads and staff
- Conduct performance appraisals and manage staff welfare
- Collaborate with sales and marketing to drive bookings and corporate packages
- Ensure compliance with health, safety, and regulatory requirements
- Oversee facility maintenance, renovations, and vendor relationships
- Report operational and financial performance to ownership or board.
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Method of Application
Description
- Carry out planned preventive maintenance (PPM) on mechanical, electrical, plumbing, and civil infrastructure Respond promptly to breakdown calls and carry out corrective repairs
- Monitor and maintain HVAC, generators, UPS systems, fire suppression, and other critical utilities Conduct routine inspections and submit maintenance reports
- Ensure compliance with health, safety, and environmental (HSE) regulations on site
- Coordinate with external contractors and vendors for specialized repairs or installations Maintain an accurate inventory of spare parts and maintenance consumables Identify and escalate potential equipment failures before they cause downtime
- Support facility upgrades, installations, and minor construction works as needed.
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