Jobs at Charitos BO Hospital – Apply Now

Role Overview

• We are seeking a proactive and detail-oriented HR Officer to support and manage key human resource functions within our clinic.
• The ideal candidate will play a critical role in recruitment, employee relations, compliance, and fostering a positive workplace culture in a highly sensitive healthcare environment.

Key Responsibilities

• Manage end-to-end recruitment processes (sourcing, screening, interviews, onboarding)
• Maintain and update employee records and HR documentation
• Support payroll administration and staff benefits coordination
• Handle employee relations, grievances, and disciplinary processes
• Ensure compliance with Nigerian labour laws and healthcare regulations
• Develop and implement HR policies and standard operating procedures (SOPs)
• Coordinate staff training and development programs
• Monitor staff performance and support appraisal processes
• Promote a professional, ethical, and confidential work environment

Requirements

• Bachelor’s Degree in Human Resources, Business Administration, or related field
• 2–4 years proven experience in an HR role (healthcare experience is an advantage)
• Strong knowledge of Nigerian labour laws and HR best practices
• Excellent communication and interpersonal skills
• High level of discretion and confidentiality
• Proficiency in Microsoft Office tools
• Membership or certification with CIPM is an added advantage

Key Competencies:

• Emotional intelligence and empathy
• Attention to detail
• Strong organizational skills
• Problem-solving ability
• Ability to work in a sensitive and patient-focused environment

What We Offer

• Competitive salary
• Opportunity to work in a specialized healthcare setting
• Professional development opportunities
• Supportive and collaborative work environment.

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Job Summary

• As the operational leader, the GM/COO will ensure seamless day-to-day excellence across all departments so that every patient and staff member experiences Charitos BO Hospital’s mission of compassionate, high-quality, patient-prioritised care.
• This role safeguards the hospital’s reputation as a Centre of Excellence in fertility and maternal health while driving operational efficiency, quality standards, and sustainable expansion.

Key Responsibilities

• Oversee all clinical and non-clinical operations (fertility, obstetrics, paediatrics, lab, pharmacy, and admin) to guarantee “human touch” service delivery.
• Implement and monitor policies that uphold compassion, excellence, respect, confidentiality, and international best practices.
• Lead budget planning, resource allocation, revenue optimisation, and cost control while never compromising patient safety or care quality.
• Champion continuous quality improvement, ISO readiness, and patient satisfaction surveys.
• Foster a positive, values-driven culture where staff live the motto “We always care…”
• Manage regulatory compliance (NAFDAC, MDCN, PCN, etc.) and risk mitigation.
• Drive strategic projects (new service lines, facility upgrades, digital transformation) in alignment with the founding principle of the highest standard of health for all.
• Act as key liaison between clinical, administrative, and business teams.

Qualifications & Experience

• Master’s Degree in Hospital/Health Administration, MBA, or equivalent (MBBS + management qualification is a strong plus).
• 3 – 5 years in senior hospital operations, with at least 4 years at the GM/COO level in a multi-specialty or fertility-focused facility in Nigeria.
• Proven track record in fertility/maternal hospital operations preferred.

Essential Skills & Attributes:

• Strong leadership, people management, and crisis-handling skills.
• Unwavering commitment to patient-centred care, ethics, and compassion. Excellent problem-solving, financial acumen, and strategic thinking. High emotional intelligence and the ability to inspire teams to embody respect and excellence.
• Hands-on, approachable, and deeply aligned with the “We always care” culture.