Job Vacancies

Job Vacancies at the Foodhub by CWC – Apply Now

Operations Officer

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 2 – 3 years
  • Location Lagos
  • Job Field Hospitality / Hotel / Restaurant&nbsp
  • Salary Range ₦150,000 – ₦200,000/month

  • Oversee daily front- and back-of-house operations to ensure smooth, efficient service.
  • Deliver superior guest experiences, maximizing customer satisfaction and loyalty.
  • Respond promptly and professionally to customer complaints, resolving issues efficiently.
  • Organize and supervise staff shifts, ensuring optimal staffing and smooth handovers.
  • Ensure accurate completion and reconciliation of all end-of-day sales reports.
  • Monitor and assess staff performance, providing feedback to improve productivity and service standards.
    Ensure strict compliance with health, sanitation, and safety regulations across all areas.
  • Control operational costs, minimize waste, and identify opportunities for efficiency improvements.
  • Prepare and analyze detailed weekly, monthly, and annual reports on revenue, expenses, and key performance indicators.
  • Recommend marketing initiatives (e.g., discounts, local outreach, social media campaigns) to expand the customer base.
  • Train and develop new and existing employees on customer service, operational protocols, and brand standards.
  • Implement and enforce restaurant policies and procedures to maintain consistent operations.
  • Manage thorough onboarding for all new hires, aligned with the onboarding agenda and restaurant culture.
  • Create and maintain accurate staff schedules to ensure adequate coverage during all shifts.
  • Track inventory and stock levels, forecast needs, and oversee ordering to maintain optimal supplies.
  • Manage restaurant budgets and apply cost-control measures to meet financial goals.
  • Monitor employee compliance with all operational standards and procedures.
  • Provide regular reports and insights to management on restaurant performance, staffing, inventory, and customer trends

go to method of application »

Method of Application


CLICK HERE TO APPLY