IT Officer
We are seeking a skilled and proactive IT Officer to join our team. The ideal candidate will have a strong background in information technology, with hands-on experience in computer systems, networks, and software applications. This role requires excellent problem-solving abilities, attention to detail, and a proactive approach to maintaining and improving the organization’s IT infrastructure.
Key Responsibilities
- Install, configure, and maintain computer hardware, software, and network systems.
- Troubleshoot and resolve hardware and software issues, including desktops, laptops, printers, and servers.
- Provide technical support to users and resolve day-to-day IT-related problems.
- Ensure the security of IT systems, including data backup, antivirus protection, and access control management.
- Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs.
- Implement and enforce IT policies, procedures, and standards to ensure system reliability, compliance, and security.
- Evaluate and recommend new technologies, tools, and solutions to improve efficiency and productivity.
- Collaborate with other departments to understand their IT needs and provide appropriate solutions.
- Plan and execute IT projects, including system upgrades, migrations, and new installations.
- Maintain proper documentation of IT systems, configurations, and procedures for knowledge sharing and training purposes.
Requirements and Qualifications
- Bachelor’s degree in information technology, Computer Science, or a related field.
- Proven experience in IT support or system/network administration.
- Strong technical knowledge of computer hardware, software, and networking.
- Excellent problem-solving and troubleshooting skills.
- Familiarity with operating systems such as Windows, Linux, and macOS.
- Good understanding of network protocols, cybersecurity principles, and IT best practices.
- Ability to prioritize tasks and work effectively under pressure.
- Strong communication and interpersonal skills.
- High level of attention to detail and accuracy.
- Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) will be an added advantage.
Key Skills and Competencies
- IT support and user assistance
- Hardware and software troubleshooting
- Network administration and monitoring
- Information security management
- IT policies and procedures implementation
- Basic project management
- Communication and interpersonal skills
- Problem-solving and analytical thinking
- Attention to detail
- Technical documentation
Method of Application
Interested and qualified candidates should forward their CV to: recruitment@kursigroup.com using the position as subject of email.
