Service Advisor
Summary of Responsibility
- Establish report with and provide outstanding care to the customer
- Assist in preparation of estimate/Proforma invoices
- Produce job cards on in-house computer system
- Book in customer vehicles for servicing
- Manage and follow up all work in progress on customer vehicles, liaise regularly with the customer and workshop controller (Technicians as required) to meet pre-arranged time frames.
Required Knowledge, Skills and Abilities
- A good Bachelor’s Degree
- Good knowledge in computer application software (i.e MS Office suites including Excel,Powerpoint,Ms project)
- Knowledge in Electronic Part catalogue (EPC) is an added advantage
- Technically inclined and able to identify spare parts and their general functions
- Demonstrated excellent organizational, coordinating and personal interface skills
- Commitment to work overtime when needed
- Demonstrate excellent written and verbal communication skills
- Must be able to work under pressure
- High Level of professional integrity
- Strong work ethic
- People friendly and team player
- Should have a driving license.
Method of Application
Interested and qualified candidates should send their Application and Updated CV to: hr@heboauto.com using the Job Title as the subject of the email.