Program Cordinator at the Paradigm Group – Apply Now

Department: Technical/Projects
Reports To: Director of Technical
Supervises: Project Managers and Project Teams

Job Summary

The Program Coordinator is responsible for coordinating, monitoring, and driving the successful execution of multiple projects across The Paradigm Group. The role ensures that all projects are delivered within approved timelines, budgets, quality standards, and organizational objectives.

The Program Coordinator serves as the link between the Director of Technical and all Project Managers, ensuring effective planning, communication, reporting, risk management, and resource coordination across various projects. The role focuses on governance, coordination, accountability, and performance monitoring rather than direct site supervision.

Key Responsibilities

Program Planning and Coordination

• Coordinate multiple projects simultaneously across the Group.
• Develop and maintain the overall program implementation schedule.
• Ensure alignment of all projects with organizational goals and strategic priorities.
• Coordinate project kick-off meetings and implementation plans.
• Monitor project milestones and deliverables.
• Ensure projects follow approved methodologies, SOPs, and company standards.
• Coordinate inter-project dependencies.

Project Management Oversight

• Supervise and coordinate all Project Managers.
• Ensure Project Managers deliver projects within approved scope, timeline, and budget.
• Review project implementation plans before execution.
• Monitor project performance against KPIs.
• Hold weekly review meetings with Project Managers.
• Provide guidance and support to Project Managers.
• Escalate major issues requiring executive intervention.

Monitoring and Reporting

• Prepare weekly, monthly, and quarterly program reports.
• Track project progress using approved project management tools.
• Prepare dashboards showing project status.
• Monitor project budgets and expenditures.
• Identify delays and recommend corrective actions.
• Present project performance updates to the Director of Technical.

Stakeholder Management

• Coordinate communication among Project Managers, consultants, contractors, clients, and management.
• Ensure stakeholders receive timely project updates.
• Manage expectations regarding project timelines and deliverables.
• Facilitate resolution of project conflicts.

Risk Management

• Identify project risks across all programs.
• Develop risk mitigation strategies.
• Monitor risk registers.
• Escalate critical risks promptly.
• Coordinate contingency planning.

Quality Assurance

• Ensure projects comply with approved specifications.
• Monitor adherence to quality standards.
• Coordinate quality review meetings.
• Ensure corrective actions are implemented.
• Promote continuous improvement.

Resource Coordination

• Coordinate allocation of manpower across projects.
• Monitor equipment and material requirements.
• Ensure efficient utilization of project resources.
• Coordinate support between departments.

Budget Monitoring

• Monitor overall project expenditure.
• Review budget performance.
• Track variations.
• Recommend cost-saving initiatives.
• Ensure financial accountability across projects.

Documentation and Compliance

• Maintain centralized project documentation.
• Ensure proper filing of reports, approvals, drawings, and contracts.
• Ensure compliance with organizational policies.
• Coordinate project close-out documentation.
• Maintain lessons learned repository.

Leadership and Team Management

• Supervise Project Managers.
• Conduct regular performance reviews.
• Mentor and develop Project Managers.
• Promote teamwork and accountability.
• Ensure effective communication within the project teams.

Key Performance Indicators (KPIs)

• Percentage of projects delivered on schedule.
• Percentage of projects completed within budget.
• Project quality compliance rate.
• Timeliness of project reporting.
• Number of unresolved project risks.
• Stakeholder satisfaction.
• Project Manager performance ratings.
• Budget variance across projects.
• Compliance with project governance standards.
• Number of successfully completed projects.

Qualifications

Education

• Bachelor’s Degree in Engineering, Project Management, Construction Management, Architecture, Quantity Surveying, or a related field.
• A Master’s Degree is an added advantage.

Professional Certifications

• PMP (Project Management Professional) preferred.
• PRINCE2 certification is an added advantage.
• Agile Project Management certification is an added advantage.

Experience

• Minimum of 7 years of project management experience.
• At least 5 years supervising multiple projects simultaneously.
• Experience leading Project Managers.
• Strong experience in construction, engineering, infrastructure, or real estate projects.
• Experience in program coordination within a corporate environment is an advantage.

Technical Competencies

• Program Management
• Project Planning
• Scheduling
• Budget Management
• Risk Management
• Contract Administration
• Resource Planning
• Quality Management
• Performance Monitoring
• Project Reporting
• Stakeholder Management
• Microsoft Project
• Primavera P6 (added advantage)
• Microsoft Excel
• Microsoft PowerPoint
• ERP and Project Management Systems

Behavioral Competencies

• Leadership
• Strategic Thinking
• Excellent Communication Skills
• Problem Solving
• Analytical Thinking
• Decision Making
• Negotiation Skills
• Accountability
• Time Management
• Emotional Intelligence
• Conflict Resolution
• Attention to Detail
• Integrity
• Collaboration
• Adaptability

Reporting Relationships

Reports To:

• Director of Technical

Direct Reports:

• Project Managers

Works Closely With:

• Managing Director
• Executive Management
• Procurement Team
• Finance Department
• Legal Department
• Contract Management Unit
• Architects
• Engineers
• Quantity Surveyors
• Consultants
• Site Supervisors
• Customer Experience Team

Authority Limits

The Program Coordinator is authorized to:

• Coordinate and assign work among Project Managers.
• Review project implementation schedules.
• Recommend corrective actions for delayed projects.
• Escalate high-risk issues to the Director of Technical.
• Convene project review meetings.
• Recommend resource reallocations across projects.
• Approve routine program coordination activities within delegated authority.

Success Profile

A successful Program Coordinator at The Paradigm Group consistently ensures that multiple projects progress in a coordinated, efficient, and controlled manner. They provide strong leadership to Project Managers, proactively identify and resolve risks, maintain high standards of quality and governance, and deliver accurate, timely reporting that enables the Director of Technical to make informed strategic decisions. Their effectiveness is reflected in projects being completed on time, within budget, and to the expected quality standards while fostering collaboration across departments.