Operation Manager
Job Description
- The Operations Manager will lead and manage the daily operational activities of ZIDA, ensuring that processes run smoothly and efficiently.
- The role involves planning, executing, and monitoring operational strategies, managing teams, and maintaining high standards of organizational performance.
Key Responsibilities
- Develop, implement, and monitor operational procedures and policies to ensure efficiency and consistency
- Coordinate across departments to streamline workflows and enhance productivity
- Monitor key performance indicators (KPIs) and generate operational reports for management review
- Oversee resource allocation, scheduling, and budgeting for operational needs
- Lead and mentor operational staff to foster a high-performance culture
- Identify areas for improvement and implement operational solutions
- Ensure compliance with company policies, regulatory requirements, and quality standards
- Support strategic planning and execution in line with ZIDA’s goals
Required Skills:
- Strong leadership and team management capabilities
- Excellent organizational, analytical, and problem-solving skills
- Effective communication and interpersonal skills
- Ability to handle multiple tasks and prioritize in a fast-paced environment
- Proficiency in Microsoft Office Suite and operational management tools
- Strategic thinking and decision-making skills
Requirements
Education:
- Bachelor’s Degree in Business Administration, Management, Operations, or related field.
- A Master’s Degree is a plus.
Experience:
- Minimum of 5 – 7 years of experience in operations management or a similar role
- Proven track record in leading operational teams and managing multi-department processes
- Experience in an educational or training institution is an advantage.
Method of Application
Interested and qualified candidates should send their CV to: hr.zida2020@gmail.com using “Operations Manager” as the subject of the email.