Executive Banker – Kano
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 5 – 7 years
- Location Kano
- Job Field Banking 
To proactively promote a relationship-based offering by being a dedicated and primary point of contact for customers in the Executive Banking segment, through the provision of banking solutions which meet their needs and in accordance with the specified value propositions.
Job Responsibilities
- Acquire and open new accounts and cross sells additional products and services in line with customer needs by identifying and referring sales leads to other business stakeholders (e.g., Vehicle and Asset Finance, Electronic Banking, Card, Home Loans, Digital Channels, Enterprise Banking, etc.).
- Conduct a financial needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities (in line with Financial Advisory and Intermediary Service Act license categories).
- Establish, build and strengthen relationships with customers based on mutual respect, in order to retain customers and gain word-of-mouth referrals. Places equal emphasis on liability generating (non-borrowing) and borrowing customers.
- Grow the Executive Banking new to bank customers, balance sheet and income statements in line with business strategic objectives. Increases branch advances by responsible lending practices.
- Promote and pro-actively solution a range of banking offerings and solutions to meet the financial needs of executive banking customers (e.g., initiating outbound calls to reactivate dormant accounts, digitally on boarding a client, etc.) in line with the segment value proposition.
Qualifications
- Minimum of University Degree
Experience
- 5-7 years’ Experience in sales and relationship management of customers and able to drive profitability and build relationships. Proven sales track record in the financial industry
Behavioural Competencies:
- Generating Ideas
- Convincing People
- Developing Strategies
- Exploring Possibilities
- Interacting with People
Technical Competencies:
- Business Banking
- Consumer Banking
- Governance – Risk – Compliance
- lending
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Method of Application
To direct preventative repairs and maintenance procedures and ensure buildings and equipment are well maintained and in optimal working condition.
Responsible for day-to-day operational activities in the assigned region.
To ensure that all operations are in accordance with established health, safety and environmental standards and regulations and that services purchased are of acceptable quality at the least possible cost.
Ensure high standards of customer service are maintained by the facilities team, addressing and resolving issues effectively.
- Liaises with service providers on all premises maintenance issues and also ensuring the use of good quality materials, good finishing with prompt attention.
- Monitoring of all maintenance activities to ensure that they adhere to the service level Agreement and ensures the inspection of workmanship and materials as defined in the manuals.
- Implement and maintain safety protocols, conduct regular inspections, and ensure compliance with health, safety, and environmental regulation.
- To ensure that bank operations are in compliance with established procedures, policies, regulations and codes as it affect property maintenance.
- Coordinate the activities of all project stakeholders to ensure proper alignment with plans, processes and governance.
Qualifications
- BSc. in Estate/Facilities Management, Civil/Mechanical Engineering or other relevant disciplines.
- Professional Certification can be an added advantage.
Experience
- At least 5 years demonstrable experience in Facilities Management or Customer Service Management.
Behavioural Competencies:
- Making Decisions
- Empowering Individuals
- Upholding Standards
- Directing People
- Interacting with People
Technical Competencies:
- Risk Management
- Coaching and Mentoring
- Real Estate Industry Regulatory Framework
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