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About You

• We’re looking for a HR & Administration associate to join our People Team.
• The ideal canidiate will have at least 2 years experience in a similar role is organized, reliable and is a results-driven professional.
• We’re looking for a winner who shares our vision. You’ll be joining Prospa because you genuinely believe the mission to empower African Entrepreneurs is important and exciting.

Successful Prospa People exhibit the following:

• Mission driven
• Championship mentality; result and goal orientated
• Independent thinking
• Self motivated
• Humble
• Driven
• High performers

Key Responsibilities

• Manage company wide communication process
• Ensure all policies and processes are properly documented and communicated across the team
• End to end process documentation, KPIs/OKRs, and dashboards (daily, weekly and monthly, quarterly) in order to drive a continuous improvement culture and accountability to stakeholders
• Complete various administrative duties as needed
• Post job listings on job boards and social media platforms
• Help keep the HR office organized
• Work closely with operations and HRBPs, to ensure that team members have access to required work tools and resources
• Support employee travel requirements in coordination with the facilities team like: Visa, Permits, travel tickets, accommodation, etc.
• Support seamless on-boarding and off-boarding process
• Support team in conducting and scheduling interviews

Skills & Qualifications

• BSc/ HND degree in human resources or business administration.
• Strong organizational skills
• Excellent communication abilities
• Reception or administrative experience a plus
• With at least 1 year experience in Operations/Human Resource management
• Strong business ability to innovate and engage stakeholders
• Self-motivated individual able to motivate a team
• Collaborative approach, able to work in a team setting
• Excellent attention to detail and being well organized.
• Excellent active speaking, writing, listening, reasoning, negotiation, and presentation skills
• Ability to thrive and keen on working within a high growth, fast paced, start-up style environment
• Self-motivated with ability to meet deadlines independently and as part of a team
• Sound judgement and confidentiality

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Job Description

• Are you an experienced Sales Account Manager with a proven track record of cultivating client relationships and driving revenue growth? If so, we have an exciting opportunity for you to join our team as a Sales Account Manager.
• As a key member of our sales force, you will be responsible for identifying new business opportunities and nurturing existing client partnerships within the [Software/Enterprise/B2B] sector. 

Responsibilities: 

• Client Acquisition: Identify and prospect potential clients through various channels, including networking events, cold calls, and referrals. Develop and execute strategies to expand the client base and meet sales targets. 
• Relationship Management: Build and maintain strong, long-lasting relationships with clients, understanding their needs and challenges. Serve as the main point of contact and ensure client satisfaction through regular communication and problem-solving. 
• Solution Selling: Understand the unique needs of each client and tailor solutions to meet their business objectives. Collaborate with internal teams to develop proposals, presentations, and product demonstrations that address client requirements. 
• Negotiation and Closing: Lead negotiations to secure new contracts and opportunities, ensuring terms are mutually beneficial. Close deals and agreements while adhering to company policies and procedures. 
• Account Growth: Continuously seek opportunities to upsell and cross-sell additional products or services to existing clients. Proactively identify ways to add value and help clients achieve their goals. 
• Market Insights: Stay up-to-date with industry trends, market developments, and competitor activities to identify potential areas for business growth.

Qualifications: 

• Experience: A minimum of 5-7 years of experience in Sales Account Management or a related field, with a proven history of meeting or exceeding sales targets. 
• Industry Experience: Preferably experienced in [Software/Enterprise/B2B] sales, with a deep understanding of the challenges and opportunities within the industry. 
• Agile Approach: Possess a flexible and adaptive approach to managing client relationships and addressing changing business needs. 
• Communication Skills: Excellent verbal and written communication skills to effectively convey complex ideas and build rapport with clients. 
• Problem-Solving: Strong analytical and problem-solving abilities to identify client pain points and offer tailored solutions. 
• Graduate Degree: A bachelor’s degree in a relevant field is required. 
• Negotiation Skills: Proven ability to negotiate and close deals successfully while maintaining a win-win mindset. 
• Team Collaboration: Able to collaborate effectively with cross-functional teams to ensure client needs are met.