Customer Success Assistant
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 years
- Location Lagos
- Job Field Customer Care 
Job Summary
- The role involves attending to customers, responding to inquiries, and ensuring a smooth and professional shopping experience.
Key Responsibilities
- Welcome and assist walk-in customers.
- Respond to customer inquiries professionally (in-store and other channels as required).
- Provide accurate product information and recommendations.
- Process sales transactions and issue receipts.
- Assist with product arrangement and shelf displays.
- Record and escalate customer complaints when necessary.
- Maintain a clean and welcoming store environment.
Requirements
- Minimum of HND / BSc.
- At least 2 years of experience in customer service or retail.
- Good communication and interpersonal skills.
- Polite, confident, and well-presented.
- Basic POS or computer knowledge is an advantage.
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Method of Application