Jobs at Greywood Hotels and Apartments – Apply Now

• We are seeking a highly organized and hands-on Hotel Operations Supervisor to oversee and coordinate the daily activities of our hotel departments. The ideal candidate will work closely with department heads to ensure smooth operations, maintain service quality, and guarantee guest satisfaction. This role is key to ensuring the hotel runs efficiently and profitably.

Key Responsibilities:

• Supervise and coordinate the activities of key hotel departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance.
• Monitor daily operations to ensure service standards, cleanliness, and guest satisfaction are consistently met.
• Work closely with the General Manager to implement operational strategies and meet hotel performance goals.
• Handle guest complaints promptly and professionally, ensuring effective resolution and improved guest experience.
• Conduct daily inspections of rooms, public areas, and back-of-house areas to ensure compliance with hotel standards.
• Assist in scheduling staff shifts, monitoring attendance, and maintaining productivity across departments.
• Support recruitment, training, and development of staff to ensure consistent service quality.
• Prepare and submit operational reports, including occupancy rates, guest feedback, and departmental performance.
• Ensure compliance with health, safety, and security regulations.
• Coordinate with suppliers and vendors for timely delivery of goods and services.
• Promote teamwork and communication between departments to enhance operational efficiency.

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• We are looking for a vigilant and dependable Security Personnel to ensure the safety and security of our guests, staff, and hotel property.
• The ideal candidate will maintain a safe environment by patrolling the premises, monitoring surveillance equipment, and responding promptly to security concerns or emergencies.

Key Responsibilities:

• Patrol hotel premises regularly, including entrances, exits, hallways, and parking areas.
• Monitor security cameras and alarm systems to detect suspicious activity.
• Control access to the property, checking identification of visitors, vendors, and contractors as required.
• Respond quickly and professionally to incidents, disturbances, or emergencies.
• Escort guests or staff to parking areas or other parts of the premises if needed.
• Report any security breaches, hazards, or unusual occurrences to management immediately.
• Write clear and detailed incident reports and maintain security logs.
• Work closely with front office, maintenance, and management teams to ensure guest safety.
• Enforce hotel policies and procedures while providing excellent customer service.
• Assist in evacuation or emergency drills and ensure compliance with health and safety regulations.

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