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Head Travel Consultant

Job Summary

The Head Travel Consultant will oversee and manage all corporate travel operations across the organization.
The role involves developing and implementing efficient travel management processes, coordinating complex local and international travel arrangements, ensuring compliance with company policies, and optimizing travel costs while delivering a seamless travel experience for employees and executives.

Qualifications

Bachelor’s Degree in Business Administration, Hospitality Management, Tourism, or a related discipline.
7 – 10 years’ experience in corporate travel management, travel consulting, or a related role, with at least 3 years in a supervisory or leadership position.
Proven experience managing complex international travel arrangements for senior executives.
Strong knowledge of global travel regulations, visa processes, and airline operations.
Experience managing vendor relationships and negotiating travel contracts.
Strong organizational and planning skills.
Excellent vendor management and negotiation abilities.
High attention to detail and ability to manage multiple travel requests simultaneously.
Strong problem-solving and crisis management capabilities.
Excellent communication and interpersonal skills.
Proficiency in travel management systems and Microsoft Office applications.

Additional Information:

Lead and manage the organization’s corporate travel function, including planning and coordinating domestic and international travel for employees and executives.
Develop and implement travel policies, procedures, and guidelines to ensure efficiency, cost control, and compliance.
Coordinate flight bookings, hotel reservations, visa processing, travel insurance, airport transfers, and other travel logistics.
Manage relationships with travel agencies, airlines, hotels, and other service providers to secure competitive rates and high service standards.
Oversee travel budgets and monitor travel-related expenditures to ensure cost optimization.
Provide strategic oversight for complex travel arrangements involving multiple countries and tight schedules.
Ensure timely processing of travel documentation, including visas, permits, and related regulatory requirements.
Implement and maintain systems for tracking travel schedules, itineraries, and travel documentation.
Address and resolve travel disruptions, emergencies, and last-minute changes effectively.
Provide guidance to employees on travel policies, procedures, and best practices.
Prepare periodic reports on travel activities, cost trends, and vendor performance.
Continuously review and improve travel management processes to enhance efficiency and traveler satisfaction.

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Job Summary

Surfaces ground truth from the business and converts insights into actionable readiness plans that minimise disruption, drive adoption, and link readiness to OKR‑driven outcomes. Please note, this position will require travel to East and West Africa as part of its responsibilities and is a two-year contract.

Key Responsibilities

Lead readiness assessments across business, people, process, data, and behaviour.
Produce evidence‑based insights (scorecards, heatmaps, behavioural indicators).
Translate findings into clear readiness plans owned by the business.
Activate and coach Change Champions, Agents, Super Users, and Trainers.
Detect and manage resistance through behavioural and readiness signals.
Run readiness huddles and forums to maintain momentum and accountability.
Partner across Comms, Behaviour, and Capability to align interventions

Qualifications

Bachelor’s Degree in Business, Industrial Psychology, or related field
Change management training advantageous
7+ years in change readiness, transformation delivery, PMO, or business operations leadership
2 years+ management experience

Personal Traits:

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