Job Vacancies at Air Peace – Apply Now

JOB SUMMARY

• The Forecasting & Reporting Supervisor is responsible for overseeing the accurate forecasting of demand, revenue, and capacity, as well as managing the production of key commercial and operational reports.
• The role ensures that decision-makers have timely, accurate, and actionable insights to optimize revenue, plan schedules, and support commercial strategy.
• The Supervisor leads a team of analysts and collaborates closely with Revenue Management, Pricing, Sales, and Operations teams.

KEY RESPONSIBILITIES

Responsibilities include but are not limited to:

Forecasting & Demand Analysis

• Supervise the development of daily, weekly, and monthly demand and revenue forecasts.
• Oversee the analysis of booking trends, load factors, seasonality, and market behavior to support accurate projections.
• Coordinate with Revenue Management and Pricing teams to ensure forecasts align with commercial strategies.
• Identify variances between forecasted and actual performance, recommending corrective actions.

Reporting & Performance Monitoring

• Supervise the production of commercial, operational, and financial reports for management review.
• Ensure accurate tracking of key performance indicators (KPIs) including revenue, load factor, RASK, and yield.
• Provide insights on trends, risks, and opportunities to support strategic and tactical decision-making.
• Maintain dashboards and reporting tools for easy access to key metrics across departments.

Team Leadership & Development

• Lead and mentor a team of Forecasting & Reporting Analysts, ensuring high-quality output and adherence to timelines.
• Assign tasks, review work, and provide guidance on analysis techniques and reporting standards.
• Foster a culture of continuous improvement, accuracy, and commercial awareness within the team.

System & Process Management

• Ensure proper utilization and accuracy of Revenue Management, PSS, and reporting systems.
• Conduct regular audits of forecasting and reporting processes to minimize errors and discrepancies.
• Support system upgrades, automation initiatives, and process improvements to enhance reporting efficiency.

Cross-Functional Collaboration

• Liaise with Revenue Management, Pricing, Sales, Marketing, and Operations to ensure forecasts and reports meet commercial needs.
• Provide insights and analytical support for route planning, schedule changes, promotions, and special projects.
• Communicate key findings and recommendations effectively to management and stakeholders.

Strategic Support

• Contribute to the development of commercial strategies by providing actionable insights from forecasts and reports.
• Support ad-hoc analysis for business cases, market studies, and revenue optimization initiatives.

EDUCATIONAL QUALIFICATION,

EXPERIENCE, KNOWLEDGE & SKILLS

• Bachelor’s degree in Economics, Statistics, Mathematics, Business, Aviation Management, or a related field.
• ‘1-6 years’ experience in airline forecasting, revenue management, or commercial analysis.
• Strong experience in team leadership and managing analytical/reporting teams.
• Proficiency in forecasting models, Excel, analytical tools, and airline RM/PSS systems.
• Strong analytical, numerical, and problem-solving skills.
• Excellent attention to detail and accuracy.
• Leadership and team management capability.
• Strong communication and presentation skills.
• Commercial awareness and strategic thinking.
• Ability to work under pressure and manage multiple priorities.
• Proactive approach and continuous improvement mindset.

KEY PERFORMANCE INDICATORS

• Accuracy of revenue and demand forecasts – achieve a forecast accuracy of at least
• 90% for monthly revenue and demand projections by comparing forecasted vs. actual results.
• Timeliness and quality of reports and dashboards – deliver 100% of scheduled reports and
• dashboards (daily/weekly/monthly) within agreed timelines with zero critical data quality issues, tracked monthly.
• Forecast variance analysis and corrective action effectiveness – complete variance analysis on all monthly forecasts within 5 working days of month-end and implement corrective actions that reduce variance by at least 10% quarter-over-quarter.
• Team performance, output quality, and adherence to deadlines – ensure the team achieves 95% adherence to reporting deadlines and maintains a minimum report accuracy score of 98%, assessed through periodic quality checks, reviewed quarterly.
• Contribution to revenue optimization initiatives and commercial decisions – identify and support at least 3 revenue optimization initiatives per quarter, contributing to a minimum
• 5% uplift in revenue or improved yield in the supported routes/segments.

go to method of application »

JOB SUMMARY

• The E-Commerce senior Sales Analyst is responsible for monitoring, analyzing, and reporting on Air Peace’s digital sales performance across e-commerce channels.
• The role provides actionable insights to optimize online revenue, improve conversion rates, and support the airline’s digital strategy.
• This position also supports initiatives for the Frequent Flyer Program (FFP) and other digital sales campaigns.

KEY RESPONSIBILITIES

Responsibilities include but are not limited to:

Digital Sales Analysis

• Monitor and analyze e-commerce sales performance including website, mobile app, and third-party platforms.
• Track KPIs such as conversion rates, average booking value, traffic sources, and booking trends.
• Identify patterns, opportunities, and areas for improvement to maximize online revenue.
• Provide insights and recommendations to optimize digital sales campaigns and promotions.

Reporting & Forecasting

• Prepare daily, weekly, and monthly digital sales reports for management and the Supervisor.
• Assist in forecasting e-commerce revenue based on trends, seasonality, and market demand.
• Develop dashboards and visualizations to track e-commerce performance metrics.
• Support ad-hoc analysis requests from management and cross-functional teams.

Frequent Flyer Program (FFP) Support

• Track and analyze FFP member activity, accruals, redemptions, and engagement metrics.
• Provide insights to support targeted loyalty campaigns, promotions, and member retention initiatives.
• Ensure data accuracy and compliance with FFP policies.

Cross-Functional Collaboration

• Work closely with Marketing, Sales, Revenue Management, IT, and Operations to support digital initiatives.
• Provide analytical support for website and mobile app enhancements, promotions, and campaigns.
• Support implementation and tracking of new e-commerce projects.

Process Improvement

• Identify areas to enhance analytics processes, data quality, and reporting efficiency.
• Recommend tools, processes, and methods to improve e-commerce and FFP analysis.
• Support training of junior analysts or staff on reporting tools and best practices.

EDUCATIONAL QUALIFICATION, EXPERIENCE, KNOWLEDGE & SKILLS

• Bachelor’s degree in Business, Economics, Marketing, Data Analytics, Aviation Management, or related field.
• 3—5 years of experience in e-commerce analytics, airline sales analysis, or digital marketing analytics.
• Strong knowledge of GDS/CRS systems, airline e-commerce platforms, and digital sales channels.
• Experience with loyalty programs (FFP) is an advantage.
• Proficiency in analytics tools (Excel, Power Bl, Tableau, Google Analytics) and reporting systems.
• Strong analytical and problem-solving skills.
• Detail-oriented with ability to interpret complex data sets.
• Excellent communication and presentation skills.
• Ability to work collaboratively across departments.
• Self-motivated, proactive, and capable of managing multiple tasks.
• Knowledge of digital marketing and airline commercial strategies.

KEY PERFORMANCE INDICATORS

• Accuracy and timeliness of digital sales reports – deliver 100% of digital sales and performance reports within agreed timelines, maintaining 299% data accuracy with no material reporting errors.
• Growth in online bookings, revenue, and conversion rates – achieve minimum
• 10% quarter-on-quarter growth in online bookings and digital revenue, and improve conversion rates annually.
• Accuracy of forecasting and analysis for management decisions – maintain forecast variance within ±5% against actual results, ensuring analyses consistently support effective management and commercial decision-making.
• Insights if lead to improved e-commerce performance or FFP engagement – produce at least 5 actionable insights per quarter that result in measurable improvements in e-commerce performance and/or FFP engagement metrics.
• Contribution to successful execution of digital campaigns and initiatives contribute to the successful execution of 100% of assigned digital campaigns and initiatives, achieving agreed performance targets and post-campaign reporting within set timelines.

go to method of application »