Job Openings at PalmPay – Apply Now

About The Role

• Flexi Microfinance Bank is expanding its Mobile Installment product nationwide and seeking enthusiastic, customer-focused Sales Agents to join our team. In this role, you will be stationed at designated 3C HUB retail outlets, engaging walk-in customers, promoting our phone financing solution, and guiding them through the onboarding and application process.
• This role requires strong communication skills, persuasive selling ability, and a passion for helping customers access mobile devices through flexible payment plans.

Key Responsibilities:

• Actively approach and engage walk-in customers at 3C HUB retail locations to promote Flexi MFB’s mobile installment financing product
• Explain product features, payment plans, eligibility criteria, and financing terms in a clear and professional manner
• Assist customers with onboarding, application submission, and required documentation
• Provide accurate information, answer customer inquiries, and address concerns to ensure a seamless experience
• Work closely with store staff and Flexi MFB operations teams to ensure efficient loan processing and approvals
• Track daily leads, applications, conversions, and other assigned sales metrics
• Follow up with pending customers to ensure completion of applications and final approvals
• Ensure compliance with Flexi MFB sales guidelines, customer verification processes, and KYC requirements
• Represent the Flexi MFB brand professionally while maintaining strong customer satisfaction and service standards

Requirements

• Minimum of OND, NCE, or equivalent qualification
• Prior experience in sales, field marketing, retail banking, or telecom product sales is an added advantage
• Strong communication, persuasion, and negotiation skills
• Ability to work in a fast-paced retail environment with daily customer interaction
• Basic understanding of consumer lending and mobile phone markets (preferred, but not required)
• Computer literacy and ability to use smartphones or digital onboarding tools effectively
• Result-driven mindset with a focus on meeting and exceeding sales targets

Key Competencies

• Customer service mindset
• Confidence and resilience
• Ability to build rapport quickly
• Accountability and professionalism
• Goal-oriented with strong follow-through

Compensation & Benefits

• Competitive guaranteed monthly basic salary of N70,000-90,000
• Transportation Allowance – N20,000
• Unlimited bonuses based on phone installment sales (N1,000 per phone sold)
• Training, coaching, and growth opportunities
• Performance incentives and rewards

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• As a Business Developer on PalmPay’s Pay with Transfer team, you will play a key role in driving business growth by identifying new opportunities, identifying quality merchants, educating agents and merchants, and enhancing product adoption.

Job Responsibilities:

• Market Prospecting: Identify and target key merchants across various market segments for PWT, merchant loans, collaboration, and online payment solutions, leveraging diverse channels such as online directories, industry gatherings, and referrals.
• Merchant Engagement Strategy: Initiate connections with potential clients, establish strong rapport, and schedule meetings or demonstrations to illustrate the benefits of adopting PalmPay’s comprehensive suite of services.
• Needs Assessment: Conduct comprehensive assessments of clients’ business operations, payment procedures, and pain points to identify specific needs and challenges, offering tailored solutions accordingly.
• Customized Presentations: Showcase PalmPay’s services compellingly, highlighting features, functionalities, and potential returns on investment, tailored to each merchant’s (Key, and Highquality merchant) unique requirements.
• Relationship Building: Cultivate enduring relationships with key decision-makers within client organizations, demonstrating expertise, reliability, and responsiveness.
• Negotiation and Closure: Lead negotiations on pricing, terms, and agreements to secure successful deals, ensuring satisfaction and adherence to company policies.
• Collaborative Implementation: Work closely with internal teams like product development and customer support to address client queries, offer technical insights, and ensure seamless implementation of chosen services.

Base Salary:

• 70,000. Transportation: 20,000 + Sales Commission based on performance

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