HR Executive
Position Summary
- We’re looking for an HR Executive to run day-to-day people operations as we systematize our HR processes.
- The HR Executive is responsible for executing day-to-day HR operations including recruitment coordination, onboarding/offboarding, Zoho People administration, payroll coordination, employee records management, and serving as first point of contact for employee inquiries.
- This role requires someone who can run established HR processes reliably, maintain accurate records, and handle routine HR administration professionally.
- You’ll report to the Operations Manager and work closely with them to execute HR processes they’ve designed.
- Your focus is operational excellence – running recruitment cycles smoothly, maintaining the HRIS, coordinating payroll accurately, keeping documentation up-to-date, and ensuring employees have positive experiences with HR processes.
- This role is about reliable execution rather than strategy development.
What You’ll Do
Recruitment Coordination:
- Post job openings on recruitment platforms and manage candidate applications
- Screen CVs against established criteria and shortlist candidates for interviews
- Schedule interviews, coordinate with hiring managers, and manage candidate communication
- Conduct reference checks and background verification for final candidates
- Prepare offer letters and employment contracts using existing templates
- Track recruitment metrics and maintain candidate pipeline in the system.
Onboarding & Offboarding:
- Execute onboarding process for new hires including documentation, orientation scheduling, and first-day coordination
- Ensure all new hire paperwork is completed accurately and filed properly
- Set up new employees in Zoho People and coordinate with IT for account creation
- Conduct new hire orientation covering company policies, workplace standards, and administrative requirements
- Process offboarding for departing employees including exit documentation, final payments, and access revocation
- Conduct exit interviews and document feedback.
HRIS Administration (Zoho People):
- Maintain accurate employee records in Zoho People including personal details, contracts, and employment history
- Process leave requests, track attendance, and maintain leave balances
- Generate HR reports as requested by Operations Manager or leadership
- Update organizational charts and employee information as changes occur
- Support employees with Zoho People access and basic troubleshooting
- Ensure data accuracy and run regular data quality checks.
Payroll Coordination:
- Collect and verify monthly payroll data including attendance, leave, and deductions
- Coordinate with finance team to ensure accurate and timely salary processing
- Process salary adjustments, bonuses, and ad-hoc payments as approved
- Maintain payroll records and ensure statutory deductions are calculated correctly
- Respond to employee payroll queries and resolve discrepancies promptly
- Track pension and tax remittances to ensure compliance.
Employee Records & Documentation:
- Maintain organized filing system for all employee documents (physical and digital)
- Keep employee handbook and HR policies updated as directed by Operations Manager
- Update contract templates and employment documents when changes are needed
- Ensure employment files contain all required documentation and are audit-ready
- Manage document retention and confidentiality protocols
- Prepare employment verification letters, reference letters, and HR documentation as requested.
Benefits Administration:
- Coordinate HMO enrollment for new employees and manage annual renewals
- Serve as liaison between employees and HMO provider for benefits inquiries
- Process pension registration and remittance tracking
- Maintain records of employee benefits enrollment and changes
- Coordinate with providers for benefits-related issues and resolutions.
Performance Management Support:
- Schedule performance review cycles and send reminders to managers and employees
- Track completion of performance reviews and follow up on outstanding submissions
- Maintain performance review records and documentation
- Support managers with performance review administrative questions.
Employee Relations:
- Serve as first point of contact for employee HR inquiries and questions
- Respond to routine employee questions about policies, leave, benefits, and procedures
- Escalate complex employee relations issues to Operations Manager
- Document employee interactions and maintain confidentiality
- Support workplace conflict resolution as directed by Operations Manager.
Employee Engagement:
- Organize and coordinate employee engagement activities including team events, celebrations, and recognition programs
- Manage employee recognition initiatives and ensure consistent acknowledgment of achievements
- Coordinate team-building activities, social events, and workplace celebrations
- Gather employee feedback through surveys and informal check-ins
- Support culture initiatives and workplace environment improvements
- Monitor employee engagement signals and report concerns to Operations Manager.
Compliance & Reporting:
- Track statutory compliance requirements and coordinate timely remittances
- Generate monthly HR reports on headcount, attendance, leave, and turnover
- Maintain employment contracts in compliance with Nigerian labor law
- Track and report HR metrics as requested by Operations Manager.
What You’ll Need
Essential Requirements:
- 3-5 years of experiencein HR operations, HR administration, or people operations roles
- HRIS experience- hands-on experience using HR systems for employee records, attendance, and leave management (Zoho People experience is a plus)
- Recruitment coordination- proven experience managing recruitment processes from posting to offer
- Payroll coordination experience- familiar with Nigerian payroll processes, statutory deductions, and coordination with finance
- Nigerian labor law basics- understanding of employment contracts, leave policies, and statutory requirements
- Strong attention to detail- can maintain accurate records and catch errors before they become problems
- Professional communication- excellent written and verbal communication for employee interactions
- Discretion and confidentiality- handles sensitive employee information appropriately
- Technology proficiency- comfortable with Google Workspace, HR systems, and learning new software
- Organizational skills- can juggle multiple priorities, deadlines, and administrative tasks without dropping balls
- Process-oriented mindset- follows established procedures consistently and flags when processes need improvement.
What Will Set You Apart:
- Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field.
- Experience in Nigerian startups, tech companies, or creative agencies
- Direct experience with Zoho People or similar HRIS platforms
- Experience managing HR for 25-50 person teams
- Benefits administration experience (HMO, pension, statutory compliance)
- Employee engagement and culture program coordination experience
- Onboarding program coordination experience
- Customer service mindset for employee interactions
- Experience working with Operations or People teams in scaling companies
- Professional HR certifications (CIPM, SHRM, HRCI).
Why Join Fernhill:
- Clear processes: Work within established HR frameworks rather than figuring things out from scratch – your Operations Manager provides structure and direction.
- Manageable scale: Support 27-35 employees – large enough to matter, small enough to know everyone personally.
- Systems-first culture: Join a company that values documentation, processes, and operational excellence – your work maintaining systems is genuinely appreciated.
- Professional environment: Work with a team transitioning from startup chaos to systematic operations – be part of establishing professional standards.
- Growth exposure: Experience a company scaling toward profitability and see how HR operations support business growth.
- Hybrid flexibility: Balance focused remote work with collaborative in-office days (Tuesday-Thursday) at our Yaba location.
- Direct impact: Your work directly affects employee experience – from smooth onboarding to accurate payroll to responsive support.
What We Offer
- Competitive salary commensurate with experience
- Hybrid work arrangement with structured office days (Tuesday-Thursday)
- Clear reporting structure with Operations Manager providing direction and support
- Established HR processes and systems (Zoho People) to work within
- Professional development through exposure to growing company operations
- Supportive team environment with systematic operations approach
- Opportunity to grow with the company as it scales
- Health benefits and statutory compliance (HMO, pension).
Method of Application
Interested and qualified candidates should send their CV to: hr@fernhilldigital.com using the job title as the subject of the mail.
