General Manager
- The General Manager is responsible for overseeing the day-to-day operations of the organization, ensuring the alignment of all departments with the company’s strategic objectives.
- The GM provides leadership across functional areas including operations, finance, marketing, sales, human resources, and administration, while driving profitability, operational efficiency, and a high-performance culture.
Key Responsibilities
Strategic Leadership
- Develop and implement strategic plans that align with company goals.
- Lead cross-functional teams to execute company-wide initiatives.
- Translate vision into actionable business objectives and KPIs.
Business Operations
- Oversee daily business operations across all departments.
- Monitor and improve operational efficiency, processes, and workflows.
- Ensure compliance with legal, regulatory, and company standards.
Financial Management
- Develop and manage annual budgets, forecasts, and cost-control measures.
- Oversee financial reporting, cash flow, and investment planning.
- Drive profit growth by identifying new revenue streams and cost optimization opportunities.
People Management
- Lead, coach, and evaluate department heads and team members.
- Foster a positive, engaging, and high-performing work culture.
- Lead workforce planning, recruitment, and succession planning strategies.
Sales & Business Development
- Develop strategies to increase revenue, market share, and customer satisfaction.
- Maintain relationships with key partners, stakeholders, and clients.
- Evaluate market trends and adjust strategies to respond to opportunities and threats.
- Leadership & Cross-Functional Collaboration
- Lead and motivate cross-departmental teams toward operational excellence.
- Provide strategic direction to technical, production, logistics, and field teams.
- Collaborate closely with HR, Finance, and Sales teams to support company-wide objectives.
Reporting & Performance Tracking
- Submit weekly/monthly reports on operations, project status, cost performance, and expansion plans to the CEO and Board.
- Ensure compliance with industry regulations, safety codes, and company policies.
- Conduct risk analysis and implement mitigation strategies.
- Set company-wide performance targets and ensure tracking mechanisms.
- Use data and analytics to drive decision-making.
Risk & Compliance
- Identify and mitigate business risks.
- Ensure legal compliance and company policy adherence in all areas.
- Maintain business continuity and crisis management plans.
Key Competencies
- Strategic Thinking & Execution
- Business Acumen & Financial Literacy
- Strong Leadership and People Management
- Communication and Negotiation Skills
- Decision-Making and Problem-Solving
- Adaptability and Change Management
- Data-Driven Decision-Making
Qualifications & Experience
- Bachelor’s degree in Business Administration, Management, or related field (Master’s preferred).
- Minimum of 7–10 years’ experience in a senior leadership or general management role.
- Proven track record of managing operations, financials, and people.
- Experience in [insert industry] preferred.
Key Performance Indicators (KPIs)
- Project Completion Rate – % of projects delivered on time and within budget
- Operational Efficiency – Reduction in production delays and service downtime
- Client Satisfaction Index – Measured via feedback and SLA adherence
- Expansion Milestones Achieved – New markets, branches, or partnerships launched
- Revenue Growth Contribution – Increase in topline through improved operations
- Team Performance Metrics – Delivery against departmental targets
- Achievement of Strategic Goals and Milestones
- Compliance & Risk Mitigation Records
Method of Application
Send CVs and Resumes to [email protected]
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