Front Desk Officer
Job Summary
- A compassionate and welcoming personality who performs every task with a smile and willingly. The candidate will be responsible for gathering, processing, and maintaining patient medical records.
- He or she will also ensure confidentiality of patient’s information by restricting access to files from non-staff persons.
Job Description
- Registration of all patients
- Schedule appointments for patients with all doctors
- Appointment reminder notifications to be sent to patients and doctors
- Professionally assist doctors, staff, visitors and patients
- Answer all phone calls in a professional and courteous manner
- Upload laboratory test results in patients’ file on EMR
- Ensure compliance with payments and HMO approval processes
- Maintain strict confidentiality of all medical records.
- Record all inquiries, questions or requests appropriately
- Process admission and discharge records accurately, and in a timely fashion.
- Maintain records of all new registrations on EMR
- Book patients for vaccines
- Submit daily lab TAT report
- Submit weekly/monthly patient registration report
- Complete accurate documentation of patients visits on EMR
- Monitor/Ensure outpatient discharge by Doctors on EMR
- Adhere to policy and procedure of all front desk activities
Method of Application
Interested and qualified candidates should send their CV to: kaafmlmclagos@outlook.com using “Front Desk Officer”as the subject of the email.
Note: Only shortlisted candidates will be contacted.