Floor Supervisor
Description
- We are looking to hire a male customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly.
- The restaurant supervisor’s responsibilities include overseeing the activities of restaurant staff, expediting customers’ orders as needed, and maintaining good working relationships with other department.
- You should also be able to identify ways to decrease the restaurant’s operational costs.
- Be able to exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience.
Responsibilities
- Screening, interviewing, hiring, and training restaurant staff.
- Managing restaurant staff’s work schedules.
- Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
- Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
- Checking in on dining customers to enquire about food quality and service.
- Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
- Monitoring the restaurant’s cash flow and settling outstanding bills.
- Reviewing customer surveys to develop and implement ways to improve customer service.
- Resolving customer complaints in a professional manner.
Requirements
- Bachelor’s Degree or Hospitality Certifcate is advantageous.
- Proven experience working as a supervisor in the hospitality industry.
- The ability to work in a fast-paced environment.
- The ability to stand for extended periods.
- Strong management skills.
- Excellent organizational skills.
- Effective communication skills.
- Exceptional customer service skills.
- Male applicant s only.
Method of Application
Interested and qualified candidates should send their Applications to: hr@abovelifestyle.com using the Job Title as the subject of the email
