Enterprise Engineer
Job Responsiblities
- Complete configuration, installation and support of equipment in a Microsoft Windows environment to the specifications of clients proposal
- Maintain software applications, operating systems regularly.
- Troubleshoot and resolve computer and telephony related issues when contacted by clients by providing both on-site and remote support.
- Manage assigned projects and program components to deliver services in accordance with established objectives
- Respond to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. To also provide technical assistance and 5support.
- Troubleshooting readiness log files
- Participate in after-hours upgrades, troubleshooting, and/or on-call availability as needed.
- Standard system administration duties including server install, System/Application install, Windows problem determination and resolution, log analysis, etc.
Knowledge Requirement
- MS Enterprise Applications
- Software applications Virtualisation technologies
- TCP/IP, DHCP, DNS, SMTP, HTTP protocols and applications implementing them.
- System administration and basic networking.
Skills Requirement:
- Operating system skills
- Configuration Skills
- System administration skills
- Technical skills
- Ability to work under pressure and in teams
- Good problem-solving ability
- Ability to effectively communicate by phone or in person.
- Written communication skills.
- Ability to achieve successful outcomes in handling difficult situations and work with various customers and management levels.
- Analytical and troubleshooting skills.
- Ability to work/learn in a fast-paced environment.
Method of Application
Interested and qualified candidates should send their updated CV to: careers@sidmach.com using the Job Title and Location as the subject of the email.