Enterprise Account Manager
CloudPlexo is a global cloud solutions and IT consulting company, recognised as an AWS Advanced Tier Consulting & Technology Partner. We help businesses unlock the full potential of the cloud by delivering scalable, secure, and cost-optimised solutions across AWS services, including migration, cloud management, data analytics, DevOps, and AI-powered innovation. Our services empower organisations to accelerate digital transformation and achieve measurable business impact.
Responsibilities
- Manage the sales cycle from prospecting to securing a deal
- Unearth new sales opportunities through networking and turn them into long-term partnerships
- Present products to prospective clients
- Provide professional after-sales support to maximize customer loyalty
- Remain in regular contact with your clients to understand and meet their needs
- Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation
- Negotiate agreements and keep records of sales and data
- Assist the organization’s sales and growth efforts by contributing to new customer acquisition.
- Provide ideas to attract new clients and keep the senior management updated about marketplace and competitor activity.
- Identify and develop new business opportunities with client contacts.
- Generate and keep prospective client database updated
- Make cold calls for new business leads
- Support in writing new business proposals
- Maintain high knowledge of all product and service offerings of the company
Qualifications
- Possess strong communication and negotiation skills, and can engage with stakeholders at all levels
- Strong desire and business acumen
- Previous sales and account management experience
- Previous experience within the Software & Cloud services industry
- Articulate and well accustomed to a client facing role
- Exceptional negotiation, customer service, and interpersonal skills
Method of Application
Interested and qualified? Go to CloudPlexo on docs.google.com to apply