Customer Service Representative (Male)
Responsibilities
- Attend to customers online via various platforms.
- Answer phone calls.
- Attend to customers online via all platforms.
- Maintaining a positive, empathetic and professional attitude towards customers at all times.
- Acknowledging and resolving customers’ complaints.
- Processing orders, forms and requests.
- Keeping records of customers interactions, transactions, comments and complaints.
- Ensuring customer satisfaction.
Qualifications
- Interested candidates should possess an OND, HND, or B.Sc Degree with 1-2 years experience.
- Must be a Male for gender balance
Working Hours:
- Mondays to Saturdays: 8:30am to 7pm – Adeniji Branch
- Sundays: 12:00pm to 06:00pm. (Yaba Branch)
- 6 Off days in a month including 2 Sundays.
Salary
N50,000 – N60,000 / Month.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] and cc: [email protected] using the Job Title and Location as the subject of the email.
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