Customer Service Representative
Key Responsibilities
- Attend to customer inquiries via phone, email, and in person
- Provide accurate information about products and services
- Resolve customer complaints in a timely and professional manner
- Maintain proper records of customer interactions and transactions
- Support onboarding of new customers and guide them through processes
- Ensure high levels of customer satisfaction and retention.
Requirements
- Minimum of a Bachelor’s Degree (B.Sc./HND) in any discipline
- Must be a fresh graduate (0–2 years experience)
- Strong communication and interpersonal skills
- Good problem-solving ability and attention to detail
- Proficiency in Microsoft Office tools
- Ability to work in a fast-paced environment.
Method of Application
Interested and qualified candidates should send their CV to: recruitment@fortknoxoutsourcing.com using the Job Title as the subject of the mail.