Customer Care Agent
Responsibilities
- Attending to customers issues through inbound calls, social media platforms, emails and chats, as well as walk in customers.
- Making and confirming online flight and hotel bookings
- Attending to customers’ enquiries and ensuring customer satisfaction in a timely manner
- Advising clients on suitable travel options for domestic or international destinations
- Upselling & Cross selling travel products and services
- Meeting sales target and maximizing profit.
Requirements
- Candidates should possess relevant qualifications and work experience.
- Applicant must reside in Port Harcourt, Nigeria
- Relevant experience as a Customer Care Agent in the travel industry and good knowledge of CRM systems is a MUST.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
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