Collections Strategy Manager
Main Responsibilities
- Condut in-depth portfolio analysis and provide recommendations to improve collection efficiency
- Budgeting and expense planning for the Debt Collection Department, including translating budget figures into P&L metrics and aligning financial plans with operational KPIs
- Develop, launch, and analyze A/B tests for hypothesis validation and process improvement
- Monitor KPIs (RPC, PTP, Recovery Rate, etc.) and respond promptly to deviations
- Coordinate support of existing collection reports and dashboards
- Initiate and coordinate the creation of new reports and dashboards
- Responsible for piloting and production deployment of new tools and strategies
- Collaborate with Product, Operations, and Legal teams to synchronize strategic changes
- Research global debt collection trends and adapt best practices for local markets
- Prepare regular analytical reports and present results to management
Requirements
- 3+ year of experience in portfolio/strategy management in banking or microfinance
- Strong SQL skills and experience working with large datasets
- Practical A/B testing experience and result analysis
- Familiarity with automation tools for debt collection
- Strong analytical and problem-solving skills
- English: Upper-Intermediate or above
Method of Application
Interested and qualified? Go to Renmoney on jobs.workable.com to apply