Assistant Operations Manager
Summary
- The Assistant Operations Manager will support end-to-end operational delivery of generator installation, maintenance, and repair services.
- This role partners closely with the Operations Manager to drive service excellence, optimize field operations, manage resources, and ensure compliance with safety and quality standards.
Responsibilities
- Support daily operations across generator servicing, installations, overhauls, and emergency call-outs.
- Coordinate field technicians, schedules, tools, and spare parts to ensure seamless service delivery.
- Monitor service turnaround times and proactively address operational bottlenecks.
- Enforce HSE policies and ensure strict compliance with safety and regulatory requirements.
- Liaise with clients to resolve escalations and maintain strong service relationships.
- Track job cards, service reports, fuel usage, and maintenance records for accuracy and accountability.
- Assist with inventory management, including spare parts forecasting and stock control.
- Support cost control initiatives and operational efficiency improvements.
- Provide input into workforce planning, training needs, and performance monitoring of technicians.
- Prepare operational reports and KPIs for management review.
Requirements
- HND / BSc in Engineering, Operations Management, or a related technical discipline.
- Strong working knowledge of diesel and gas generators (installation, maintenance, troubleshooting).
- 8–10 years’ experience in generator services, power solutions.
Method of Application
Interested and qualified candidates should send their CV to: careers@mikano-intl.com using the Job title as the subject of the mail.